Regional Fieldforce Lead – Francophone West Africa (FWA)
Location: Abidjan, Côte d'Ivoire
Employment Type: Contract
About the Role
We are seeking an experienced and results-driven Regional Fieldforce Lead to provide strategic and operational leadership across Francophone West Africa. This role is responsible for leading fieldforce operations, driving execution excellence, and ensuring the successful deployment of a hybrid engagement model to strengthen healthcare professional engagement, pharmacy excellence, brand growth, and commercial performance.
The successful candidate will lead and develop field teams, deliver business objectives, and foster a high-performance culture while ensuring compliance with company policies and industry regulations.
Key Responsibilities
Fieldforce Leadership & Operations
- Lead fieldforce operations across multiple markets within Francophone West Africa.
- Drive execution of the hybrid engagement model across pharmacy and healthcare professional channels.
- Ensure optimal territory deployment, coverage, and resource allocation.
- Monitor operational performance and drive continuous improvement initiatives.
- Ensure achievement of key performance indicators and business objectives.
Commercial Performance
- Deliver regional sales and market growth targets.
- Translate strategic business priorities into effective field execution plans.
- Monitor business performance and implement corrective actions where required.
- Drive the execution of promotional campaigns, detailing priorities, merchandising initiatives, and brand activations.
- Identify opportunities to increase market penetration and customer engagement.
Team Leadership & Capability Development
- Lead, coach, and develop Hybrid Team Leaders and field teams.
- Build a culture of accountability, collaboration, and high performance.
- Support talent development, succession planning, and employee engagement initiatives.
- Conduct regular field visits to assess capabilities and provide coaching.
- Champion continuous learning and best practice sharing across markets.
Governance & Compliance
- Ensure adherence to company policies, industry regulations, and compliance standards.
- Drive excellence in CRM usage, reporting accuracy, and data quality.
- Maintain high standards of ethical business conduct and operational governance.
- Monitor execution quality and ensure consistency across all markets.
Reporting & Business Reviews
- Lead weekly, monthly, and quarterly business reviews.
- Provide performance updates, market insights, and strategic recommendations to senior leadership.
- Analyze sales, fieldforce, and customer engagement metrics to support decision-making.
- Develop action plans to address performance gaps and capitalize on growth opportunities.
Qualifications & Experience
Education
- Bachelor's Degree in Business, Marketing, Life Sciences, Pharmacy, or a related field.
- Postgraduate qualification or MBA will be advantageous.
Experience
- Significant experience in pharmaceutical, healthcare, FMCG, or related commercial environments.
- Proven experience leading regional sales or fieldforce teams across multiple markets.
- Strong understanding of healthcare professional engagement and pharmacy channels.
- Experience managing and developing high-performing teams.
- Demonstrated success in delivering sales growth and operational excellence.
Key Competencies
Technical Competencies
- Sales Leadership and Commercial Execution
- Fieldforce Management
- Territory Planning and Resource Allocation
- CRM Excellence and Performance Tracking
- Business Analytics and Reporting
- Project and Change Management
Leadership Competencies
- Strategic Thinking
- Coaching and Talent Development
- Stakeholder Management
- Decision-Making
- Cross-Functional Collaboration
- Results Orientation
- Accountability and Ownership
Why Join Us?
This is an exciting opportunity to lead a regional fieldforce function and make a significant impact across Francophone West Africa. You will work with cross-functional teams, shape commercial execution strategies, develop high-performing talent, and contribute to sustainable business growth in a dynamic healthcare environment.
Interested candidates who are passionate about leadership, commercial excellence, and driving business results are encouraged to apply.
#LI-DNP #LI-CES
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
IQVIA is committed to integrity in our hiring process and maintains a zero tolerance policy for candidate fraud. All information and credentials submitted in your application must be truthful and complete. Any false statements, misrepresentations, or material omissions during the recruitment process will result in immediate disqualification of your application, or termination of employment if discovered later, in accordance with applicable law. We appreciate your honesty and professionalism.
Skills Required
- Bachelor's degree in Business, Marketing, Life Sciences, Pharmacy, or a related field
- Significant experience in pharmaceutical, healthcare, FMCG, or related commercial environments
- Experience leading regional sales or fieldforce teams across multiple markets
- Understanding of healthcare professional engagement and pharmacy channels
- Experience managing and developing high-performing teams
- Demonstrated success delivering sales growth and operational excellence
- Postgraduate qualification or MBA
- Sales leadership and commercial execution
- Fieldforce management, territory planning, and resource allocation
- CRM excellence, performance tracking, business analytics, and reporting
- Project and change management
- Strategic thinking, coaching, stakeholder management, decision-making, and cross-functional collaboration
IQVIA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about IQVIA and has not been reviewed or approved by IQVIA.
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Healthcare Strength — Healthcare coverage is positioned as comprehensive, spanning medical/dental/vision plus programs like telemedicine, EAP resources, and additional insurance options. Feedback suggests the health offering is a meaningful part of the overall rewards package, though details can vary by location and plan design.
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Retirement Support — Retirement benefits include an employer match structure that supports employee contributions through a defined formula. This adds steady long-term value to total rewards beyond base salary.
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Leave & Time Off Breadth — Time off offerings include vacation/paid time off, holidays, and flexibility themes, with some roles described as having discretionary or unlimited time-off models. This can make the package feel more attractive even when cash compensation is viewed as only mid-range.
IQVIA Insights
What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
