Regional E-commerce Operations Lead, META

Cricut® makes smart cutting machines that work with an easy-to-use app, an ever-growing collection of materials, and crafting essentials to help you design and personalize almost anything — custom cards, unique apparel, everyday items, and so much more.

We believe everyone is born creative. We’re a diverse tapestry of thinkers, dreamers, givers, DIYers, handi-workers, artisans, and forever and always architects of things.

At Cricut, we place the power of handmade into the hands of all. We give you beautiful, easy-to-master tools so you can make something unique, remarkable, perfect. We surround you with ideas, community, inspiration, and encouragement to take your creativity further than you ever imagined. And as a community, we celebrate the exhilarating act of making every single day.

So, make that handcrafted card that feels like a hug. Design a shirt for fun, for family, or for a full-blown business. Craft with a passion or for a purpose. Make something big and bold, itsy-bitsy, amazingly ambitious, or just plain silly. Whatever you make, just make your heart out. Because here’s the remarkable truth: When we all make together, we make all things possible.

Let’s make.

The Regional E-commerce Operations Lead, META will own and scale marketplace and direct e-commerce execution across Middle East, Turkey, and Africa. This role will be based in Turkey and will be responsible for improving online commercial performance across official stores, marketplaces, and priority online retail partners.

The role is designed for a hands-on operator who can build and run the e-commerce operating system for the region — not just administer listings. The successful candidate will lead product listing quality, PDP optimization, keyword strategy, price and promotion execution, platform campaign readiness, retail media activation, and localized content deployment across META marketplaces and direct online retailers. The role will work cross-functionally with commercial, marketing, distributors, and platform partners to improve traffic, conversion, ROAS, sell-through, and marketplace share.

Core responsibilities

Marketplace and e-commerce operations

• Own day-to-day e-commerce execution across META marketplaces and priority direct online retail partners
• Manage official store hygiene, catalog structure, assortment readiness, listing completeness, and product discoverability
• Ensure strong PDP execution across titles, bullets, keywords, images, A+ or enhanced content, local copy, and promotional assets
• Drive keyword optimization, search visibility, category placement, and conversion improvements across platforms
• Coordinate new product launches, portfolio updates, and online merchandising readiness

Trading, pricing, and promotions

• Own execution of platform campaigns, flash sales, voucher plans, bundles, and promotional calendars
• Partner with commercial and distributor teams on price architecture, promotional mechanics, and platform investment planning
• Monitor pricing compliance, competitor positioning, and assortment competitiveness
• Improve marketplace sell-through through tighter trading discipline and weekly execution cadence

Retail media and growth performance

• Lead in-platform marketing execution including sponsored search, display, CPC, affiliates, lives, and retail media programs
• Work with marketing partners to connect upper-funnel demand generation to lower-funnel marketplace conversion
• Improve traffic quality, click-through rate, product-page conversion, and ROAS
• Build clear testing plans for creatives, offers, landing experiences, and hero SKUs

Analytics and reporting

• Own marketplace and e-commerce performance reporting across traffic, conversion, ROAS, sales, share, and promotional performance
• Track weekly and monthly KPIs including traffic, conversion, revenue, sell-through, pricing, share of search, and media efficiency
• Identify growth blockers and action plans market by market
• Turn platform and distributor data into clear commercial recommendations

Localization and cross-functional execution

• Ensure local-market relevance across Turkish, Arabic, and English content, and support Hebrew where relevant through local partners
• Coordinate with marketing on PDP content, banners, seasonal assets, and campaign localization
• Work closely with distributors and account managers to align platform actions with inventory, trading, and retail priorities
• Build repeatable processes and standards for marketplace execution across the META region

We are looking for a high-capability e-commerce operator with strong marketplace trading experience and proven ability to improve online performance through both operational excellence and commercial decision-making.The ideal candidate is comfortable moving between detail and strategy: one hour reviewing keyword performance and PDP issues, the next hour aligning pricing, media, and platform campaign priorities with regional leadership.

Required qualifications

• Based in Turkey and legally able to work there
• Fluent in English and Turkish, with strong written and verbal communication in both.
• Significant experience in e-commerce, marketplace operations, digital trading, or online retail
• Proven experience managing marketplaces and/or direct online retailers
• Strong hands-on experience with PDP optimization, catalog management, keyword strategy, and online merchandising
• Strong commercial understanding of pricing, promotions, platform campaigns, vouchers, and bundles
• Experience with in-platform marketing, retail media, sponsored search, or marketplace advertising
• Strong analytical skills with the ability to turn data into actions and business recommendations
• Experience working cross-functionally with marketing, sales, distributors, or account managers

A Quick Note Before You Apply…

Cricut is in a powerful chapter of transformation. We’re evolving fast—refining our strategy, growing our teams, and raising the bar across the board. This is an incredible opportunity for the right kind of person—but it’s not for everyone.

We’re looking for A-players—people who don’t just meet expectations, but consistently exceed them. If you thrive in dynamic environments and find joy in turning challenges into momentum, keep reading.

Here’s what makes someone a great fit for this role (and for this moment at Cricut):

You have a bias for urgency.
You don’t wait for perfect clarity to take action—you start, learn, and adjust. You believe that speed matters, especially when paired with thoughtfulness. You ask: “What can move forward today?” and push past inertia.

You set high standards—especially for yourself.
You’re proud of your work and protective of your reputation. You take ownership, deliver quality, and don’t cut corners. You hold yourself accountable without waiting to be asked.

You stay focused when things are moving fast.
You can identify what really matters and don’t get distracted by noise. You prioritize well, and manage your time wisely.

You collaborate like a pro.
You elevate the people around you, communicate clearly, and give thoughtful feedback. You’re low ego, high output—and your team loves working with you.

What to Do Next: 

Please attach your resume including links to your portfolio where applicable. If you want to show your super powers in other ways – include that information too. You can be sure that Cricut® is an employer who values individuality, equality and diversity, so tell us what you’re all about. If you are a Maker or a DIY enthusiast, whether you think you are a good one or not, we would love to hear about it when you send us your information!

At Cricut®, we celebrate inclusion and diversity. Cricut is an equal opportunity employer and makes employment decisions based on merit. Cricut prohibits discrimination based on race, color, religion, sex, sexual identity, gender identity, marital status, veteran status, nationality, citizenship, age, disability, medical condition, pregnancy, or any other unlawful consideration. All your information will be kept confidential according to EEO guidelines. Cricut participates in E-Verify.