At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.
Summary
Morgan & Morgan is seeking a Regional Director to drive performance management and enablement, leading operational excellence for dozens of attorneys and hundreds of support staff. The Director of Regional Operations will work directly with the Managing Director of Personal Injury Operations and will serve as a core leader at the nexus of the firm’s expansion and growth.
The Regional Director will be accountable for the financial and operational performance of Personal Injury in the region and will partner with local Managing Partners and other attorney leaders to ensure success. The Director will be a critical member of the Operations leadership team and will work cross-functionally to deliver optimal client results, building deep relationships with departments including Finance, HR, IT, Product, Training, and Marketing to do so. By providing data-driven on-the-ground support and facilitating connections to shared services firmwide, the Director of Regional Operations will elevate the productivity of attorneys and staff and contribute meaningfully to the local P&L.
Responsibilities
- Help set financial and operational goals for attorneys and staff, and monitor performance in real-time through KPIs and dashboards
- Maintain a clear understanding of business needs as they pertain to local and national firm interests
- Resolve roadblocks and challenges for attorneys and staff by managing and tracking support from other corporate departments (e.g., Training, IT, HR, etc.)
- Guarantee teams are fully equipped to achieve their targets by directing vision, training, technology, and support
- Provide appropriate leadership to promote positive employee morale and a performance-oriented culture in accordance with the firm's values
- Report and communicate department goals and progress to appropriate stakeholders
Preferred Experience & Attributes:
- 7-15 years of corporate experience directly managing other people (required)
- Bachelor’s degree in Business, Finance, Communications, or related fields (required)
- Strong verbal/written communication and presentation skills
- A people-first approach to problem solving that is rooted in analytics and creativity
- Experience working in a Salesforce environment (preferred)
- Successful delivery of projects through the management and coordination of resources
- An appreciation that strategy is only as impactful as its execution and follow-through
- An understanding of when to lead and when to be a team player
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Benefits
Morgan & Morgan is a leading personal injury law firm dedicated to protecting the people, not the powerful. This success starts with our staff. For full-time employees, we offer an excellent benefits package including medical and dental insurance, 401(k) plan, paid time off and paid holidays.
Equal Opportunity Statement
Morgan & Morgan provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
E-Verify
This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S. If E-Verify cannot confirm that you are authorized to work, this employer is required to give you written instructions and an opportunity to contact Department of Homeland Security (DHS) or Social Security Administration (SSA) so you can begin to resolve the issue before the employer can take any action against you, including terminating your employment. Employers can only use E-Verify once you have accepted a job offer and completed the I-9 Form.
Privacy Policy
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Skills Required
- 7-15 years of corporate experience directly managing people
- Bachelor’s degree in Business, Finance, Communications, or a related field
- Strong verbal, written communication, and presentation skills
- People-first problem-solving approach rooted in analytics and creativity
- Experience working in a Salesforce environment
- Successful delivery of projects through resource management and coordination
- Ability to translate strategy into execution and follow-through
- Ability to lead effectively and collaborate as a team player
What We Do
John Morgan became a lawyer with a simple mission: To fight for the people, and not the powerful. After experiencing firsthand the perils of choosing the wrong lawyer and representation after his brother Tim was paralyzed, he dedicated his life to helping people so that no one should ever have to go through what his family endured. Tim was just a teenager when he was working as a lifeguard at Disney World when he suffered a spinal injury that left him confined to a wheelchair for the rest of his life. The Morgans made a life altering decision and they hired the wrong lawyer, who was by no means qualified to take on such a large corporation and their army of lawyers. As a result, Tim never got the compensation he deserved. This experience left John outraged and determined to level the playing field for all people who, like his brother Tim, were injured or mistreated by big and powerful corporations. John decided to become a lawyer, and the rest is history. Since 1988, Morgan & Morgan has been fighting for the people. Every client who walks through our doors is treated the same way John wished his family would have been treated all those years ago. No one, no matter who they are, or where they’re from, should ever feel powerless when fighting for the justice and compensation they deserve. With $20 Billion dollars recovered for our clients, offices across 50 states + Washington D.C. and an army of over 1,000 attorneys - we are everywhere for everyone. All law firms are not the same. There’s only one Morgan & Morgan.
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