Regional Director, Western Chicago Suburbs

Posted 4 Days Ago
Be an Early Applicant
Chicago, IL, USA
In-Office
130K-230K
Senior level
Cannabis • Gaming • Real Estate • Cryptocurrency • Web3
The Role
Own and drive a $20M+ district P&L, lead a cross-functional team (ops, sales, marketing), ensure fast service and cash accuracy, grow regional revenue and customer retention, hire and develop frontline staff, and outperform other districts using data-driven priorities.
Summary Generated by Built In

Description

Lucky Lincoln is the 5th largest Route Gaming Terminal Operator in Illinois, with $100M+ in annual revenue and a mission to become the largest. At Lucky Lincoln, we’re reimagining how operations, sales, and marketing work, from centralized departments to powerful regional business units.

THE ROLE

We are actively seeking a dynamic, results-oriented Regional Leader to join our team. As a Regional Director, you will run a large slice of the business (approx. $20 million annually) with full P&L ownership, leading a small, scrappy team across ops, sales, and marketing.

You’ll lead a small, scrappy team, including an Ops Lead (managing Techs, Warehouse, & Cash Collections), a Sales Lead, and a Marketing Lead, each working together to outperform the other districts in service, revenue, and customer satisfaction.

You’ll set clear priorities for your region, lead, manage & develop a team, solve problems, and track your progress using robust data. You’ll be part of a high-accountability, high-support team. Bonus structure is tied directly to your district’s financial performance and growth.

This role is for someone who wants to run a business within a business and grow with us.

WHAT YOU'LL DO

  • Manage $20M+ district P&L, drive profitability and operational efficiency
  • Lead Sales, Ops, and Marketing leads as a unified, high-performing team
  • Ensure 1-hour service closeouts and zero cash discrepancies
  • Oversee customer satisfaction, loyalty programs, and regional growth metrics
  • Build relationships with location owners across the region to drive retention and build future pipelines
  • Hire, coach, and evaluate frontline team members
  • Lead your assigned district to compete and outperform other regions in revenue, margin, and growth

Requirements

WHO YOU ARE

  • You think like an entrepreneur and operate like an owner
  • You have a proven ability to drive revenue growth and manage a P&L
  • You thrive on healthy competition and have 5+ years of experience building winning teams in route-based, multi-unit, or field operations
  • You don’t wait for direction; you take it, run with it, and ask for more
  • You believe in accountability, clear expectations, and constant improvement
  • You want a career path with serious upside, from frontline lead to future VP
  • You’ve lived EOS, or you’re excited to learn it and run on it
  • Experience managing cross-functional teams (ops, sales, marketing)
  • Experience in route gaming, vending, logistics, or similar is helpful but not required

Skills Required

  • Proven ability to drive revenue growth and manage a P&L
  • 5+ years building winning teams in route-based, multi-unit, or field operations
  • Experience managing cross-functional teams (operations, sales, marketing)
  • Hire, coach, and evaluate frontline team members
  • Familiarity with or willingness to adopt EOS (Entrepreneurial Operating System)
  • Experience in route gaming, vending, logistics, or similar
Am I A Good Fit?
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The Company
HQ: Chicago, IL
70 Employees
Year Founded: 2013

What We Do

Are you interested in working for the 5th largest terminal operator in the state of Illinois? If so, check out the opportunities Lucky Lincoln Gaming offers! Founded in 2013, Lucky Lincoln Gaming, LLC is a licensed Video Gaming Terminal Operator in Illinois. We provide exceptional service to our clients and customers. Our expertise and experience have enabled us to become a successful company ranking in the top Terminal Operators in Illinois in terms of average profit per location for operators in excess of 100 locations. As Lucky Lincoln Gaming, LLC continues to grow, we will be building out the infrastructure for several other entities in different industries including, Lucky Bet sport wagering, Midwest Property Management, and the new Cannabis company, Cloud 9 dispensaries and Highland Flour cultivation centers. We’re disrupting the industry with innovation! We are pioneers and innovators of our industry. We have swag. We have pride. We own our responsibilities and wake up every morning ready to be better than we were the day before. This is an adventure that has no limits. Why not jump on board? We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. We are committed to an inclusive, equitable and accessible workplace. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Why Work With Us

People are the most important ingredient at Lucky Lincoln Gaming. Each team member makes an impact on our business and we share a genuine entrepreneurial spirit and relentless drive to always raise the bar. Together, we nurture a deep sense of community in our organization with a true passion and love for what we do.

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