Regional Director of Programs

POSITION OVERVIEW:

The Regional Director of Programs ensures the growth, sustainability, and appropriate management of all aspects of programming in the central valley. Key responsibilities will include relationship building with stakeholders at federal, state, and local funding agencies as well as contract management. This role will ensure quality service provision, compliant with industry and regulatory standards. As a leader within the organization, this role will uphold and champion the agency’s mission, vision, and values and contribute to a collaborative and inclusive work culture.

Essential Job Functions and Responsibilities: 

Strategic Partnership Development

• At the direction of the Chief Operating Officer, and in collaboration with the Executive Leadership team the Regional Director will develop strategic business planning for the growth of the division and organization.
• Build and maintain relationships with government funders, foundations, and other strategic organizations to design, secure funding, and implement initiatives that support and sustain La Familia Central Valley programming. 
• Represent La Familia through networking and participation with strategic community partners and community boards.
• Attend Board of Supervisor, State, County, City and other meetings.
• Expand and maintain La Familia’s government affairs outreach to policy makers and stakeholders at federal, state, and local agencies and legislative associations.  
• Track and provide updates on external trends, developing points of view, and evolving legislation and policy as it relates to La Familia Central Valley programming.
• Educate stakeholders on the needs of the agency and the communities it serves.
• Collaborate to determine and establish public/private partnerships that elevate the La Familia brand.
• Identify and cultivate opportunities to position La Familia as a sector leader with strategic partnerships, special events, speaking engagements, and media placements. 
• Presents as the public, stakeholder, and funder facing representative for La Familia in all applicable meetings, events, forums, and trainings.

Program Design, Enhancement, Implementation, and Evaluation

• Collaborates on overall program design, strategic planning, implementation, and program growth for programs housed under the La Familia Central Valley department.
• Plans, organizes, manages, and directs the activities and services of the department.
• Oversee creation and maintenance of program manual, including evaluation metrics, for La Familia Central Valley programs.
• Leads and collaborates on special projects related to the success of the programs. 
• Collaborates to develop, maintain, and verify quality standards for the programs.  

Staff Supervision:

• Provide supervision to all assigned program staff and acts as a liaison to assigned school and community stakeholders. 
• Establish and track performance expectations for all programs and staff members, most notably hours of service, documentation standards, and quality clinical interventions. 
• Collaborate to develop, maintain, and verify quality standards for the program in collaboration with La Familia’s Quality Assurance Department.
• Ensure staff meet assigned program activities and providing coaching and accountability around staff performance success and deficits in a timely manner.
• Facilitate and/or coordinate quality training (at on-boarding and continuously) for all necessary skills and competencies for program staff to achieve productivity and quality standards.
• Lead and attend regular staff meetings, supervision meetings, and training. 
• Ensure direct reports follow all agency policies and procedures through providing on-going education and reminders on agency policies and procedures and providing coaching and accountability around violations in a timely manner, with an emphasis on Quality Improvement, Health Information Portability and Accountability Act (HIPAA), and other compliance policies and procedures as set by La Familia and the funder. 
• Coordinate and maintain adequate team staffing, including collaborating with La Familia Human Resources for recruitment, retention, performance appraisals, employee discipline, and termination. 
• Set employee schedules and approve employee timesheets, time-off requests, and expense reimbursements.

 Contract Management:

• Serve as a liaison with all funders on all programmatic and operations issues.
• Attend all funder-required meetings, events, and trainings.
• Ensure delivery of program elements in compliance with contract language.
• Submit all necessary documents and reports to funders by deadlines.
• Work with the supervisor and La Familia Administration to ensure appropriate contract expenditures. 
• Review and understand all elements of program contracts on a regular basis (no less than annually), including: performance expectations, staffing levels, reporting, regulatory bodies, policy requirements, program meeting.
• Collaborate with La Familia Development and Administrative staff in identifying, pursuing, and fulfilling appropriate funding opportunities for the Department or Agency.
• Collaborate with La Familia Executive Team and Controller regarding managing the departmental budget(s).
• Serve as a liaison with all funders on programmatic and operations issues when necessary. Communicate effectively, proactively, and professionally with funder representatives at all levels.

Other 

• Track and regularly report on key metrics within each function area.
• Collaborates on special projects related to agency objectives.
• Other duties as assigned by the Regional Director for Central Valley

QUALIFICATIONS & EXPERIENCE:

• Master’s or doctoral degree in social work, psychology or related field, and licensure with the California Board of Behavioral Sciences (LMFT, LCSW, LPCC) or Board of Psychology (Psychologist) for no less than 2 years plus receipt of at least 6-15 hours of continuing education units pertaining to supervision;
• Four (5) years plus experience in behavioral health services, including at least two (3) years in supervisory capacity. 
• Spanish Bilingual Preferred
• Non-Profit and Community Based Organization experience highly desirable.
• Demonstrates and models excellent “customer service” orientation, especially in the ability to interact with people at all levels within and outside the agency.
• Thinks independently and can make informed decisions when needed. 
• Exercises extreme discretion with the ability to hold, balance and transmit public and confidential information needed by various parties. 
• Proficient using MS Office products, particularly Word, Excel, Outlook and PowerPoint.
• Acquires or maintains proficiency in using Google Drive products, including Docs, Sheets, and Forms.
• Valid CA Driver’s license
  • Auto insurance:  If your vehicle is used for business-related purposes, it is necessary that you inform your auto insurance carrier and maintain minimum coverage to insure for business related purposes. 

BENEFITS:

• Excellent Health benefits package for you and your family, including: 
  • Medical, dental, and vision benefits with 95% employee and 80% dependent employer premium contributions, and employer-paid life insurance.
• Vacation, 15 paid holidays, 12 paid sick days upon accrual
• Employee Assistance Plan to support you and your family’s well-being and finances 
• Pet Plan Benefit: 
  • PetPlus Product and Prescription Discounts, Pet Assure Veterinary Discounts, AskVet 24/7 Pet Telehealth, and ThePetTag Lost Pet Recovery Service
• 403(b) retirement plan
• Work-life wellbeing & excellent work hours
  • La Familia understands the importance of work-life balance! Our therapists enjoy flexible scheduling options, including hybrid work arrangements, to ensure high-quality client care while maintaining their well-being.
• License and Certification renewals reimbursed.
• Supportive/Collaborative work environment 
• Opportunities for Growth and Professional Development
  • We believe in growing together. As a team member, you’ll have access to structured mentorship and ongoing training. Whether you’re pursuing licensure or looking to specialize in clinical psychology, we support your growth every step of the way.