Optasia is a fully-integrated B2B2X financial technology platform covering scoring, financial decisioning, disbursement & collection. We provide a versatile AI Platform powering financial inclusion, delivering responsible financing decision-making and driving a superior business model & strong customer experience with presence in 39 Countries anchored by 7 Regional Offices.
We are seeking a visionary and results-driven leader to serve as Regional Director for Pakistan. This role will oversee the strategic direction, revenue growth, and management of relationships with our customers, ensuring the success and scalability of our business. As a Regional Director, you will manage a team of Regional and Account Managers, within the assigned portfolio.
The ideal candidate will have a strong background in customer relationship management, a deep understanding of the local Fintech domain, Telecoms and Mobile Financial Services industries, with a proven track record of building and leading high performing teams. This role requires a strategic thinker with exceptional leadership skills, a customer focused mindset, and the ability to drive revenue growth while fostering long-term partnerships.
What you will do:
Strategy & Leadership
- Define and execute the overall Commercial strategy of your assigned customer portfolio.
- Ensure accurate forecasting, financial projections and managing the annual budget cycle for your assigned customer portfolio ensuring alignment with company strategy.
- Identify and prioritize key growth opportunities and adoption of our products within your customer portfolio.
- Oversee and develop a high performing team of regional and account managers, ensuring the team’s goals and performance expectations align with the company’s broader business objectives and vision.
- Foster a collaborative and inclusive team culture that encourages innovation, accountability, and professional growth with continued coaching and mentorship to ensure team success.
- Conduct regular performance reviews and implement development plans to address skill gaps and career aspirations.
- Delegate responsibilities effectively to empower team members and optimize productivity.
Customer Relationship Development
- Build and maintain strong relationships with senior executives of your assigned customer portfolio.
- Negotiate high value contracts, partnerships, and strategic alliances to drive revenue growth and market expansion.
- Represent the company at industry events, conferences, and customer meetings to enhance brand visibility and credibility.
Revenue Growth:
- Oversee the development and implementation of strategic account plans and key revenue drivers within your assigned customer portfolio, monitoring market trends, competitive landscape, and customer needs to identify new opportunities.
- Collaborate with cross-functional teams (e.g., product, marketing, operations and finance) to ensure the successful achievement of the goals and objectives of your assigned customer portfolio with our products.
- Ιdentify cost-saving opportunities without compromising customer satisfaction or team performance.
Performance Management:
- Establish and track key performance metrics (KPIs) for the team and individual customer accounts.
- Analyze data and insights to identify areas for improvement and implement corrective actions as needed.
- Prepare and present regular reports to senior leadership on team performance, revenue growth, and market trends.
Industry Expertise:
- Stay ahead of industry trends, regulatory changes, and emerging technologies relevant to our business offering.
- Leverage industry knowledge to provide strategic guidance to the team and senior leadership.
- Position the company as a thought leader and innovator in our market space.
What you will bring:
- Master’s degree – relevant field or MBA.
- Minimum 10 years of proven experience in Account Management, preferably locally and within the Fintech or Telecoms industry.
- Proven track record of engagement with Wallets in Pakistan.
- Minimum 8yrs Telecoms industry experience
- Experience and understanding of the local Fintech domain is essential for this role
- Strong understanding of the cultural, political, and regulatory landscape in the assigned market(s).
Why you should apply
What we offer:
💸 Competitive remuneration package
🏝 Extra day off on your birthday
💰 Performance-based bonus scheme
📲 💻 All the tech gear you need to work smart
Optasia’s Perks:
🎌 Be a part of a multicultural working environment
🎯 Meet a very unique and promising business and industry
🌌 🌠 Gain insights for tomorrow market’s foreground
🎓 A solid career path within our working family is ready for you
📚 Continuous training and access to online training platforms
Optasia’s Values 🌟
#1 Drive to Thrive: Fully dedicated to evolving. We welcome all challenges and learning opportunities.
#2 Customer-First Mindset: We go above and beyond to meet our partners’ and clients’ expectations.
#3 Bridge the Gap: Knowledge is shared, information is exchanged and every opinion counts.
#4 Go-Getter Spirit: We are results oriented. We identify any shortcomings that hold us back and step up to do what’s needed.
#5 Together we will do it: We are committed to supporting one another and to understanding and respecting different perspectives, as we aim to reach our common goals.
Skills Required
- Master's degree in relevant field or MBA
- Minimum 10 years of experience in Account Management
- Proven track record of engagement with Wallets in Pakistan
- Minimum 8 years Telecoms industry experience
- Experience in the local Fintech domain
- Strong understanding of the cultural, political, and regulatory landscape in the assigned markets
What We Do
We deliver Optasia, the AI Platform enabling financial access for the next billion customers. We are changing the world our way. Α versatile, data-driven B2B2X (business-to-business-to-customers and SMEs) financial technology platform for MNOs, mobile wallet operators and financial institutions, which provides them with accurate credit scoring for responsible financing decision-making. We support intelligent credit decisions, enable a broad range of financial services development and drive successful business models. All with ease, through our AI-led fully-automated decisioning algorithm, which allows us to efficiently make millions of decisions on financing, based on sophisticated data analysis. Thanks to our technology and network we provide powerful flywheel effects with repeatable and scalable growth levers, to help our partners grow and enable financial access to retail & SME customers across numerous markets. Operating since 2012 as Channel VAS and expanded in more than 35 countries in Africa, Middle East, Asia and LATAM with focus in emerging markets, Optasia Enabling credit decisions for an average of 116 million customers a month and had more than 980 million addressable subscribers in 2023, continuing to expand to new markets globally. Optasia has been chosen as an investment opportunity by top firms such as Abu Dhabi's Waha Capital in 2017, and Ethos, a leading South African investment company in late 2018. The company also obtained ISO 27001 Certification in late 2021. Founded as Channel VAS in 2012, we became Optasia in 2022, incorporating a brand identity that more broadly reflects our capabilities.
