Regional Director of Operations - PACE

City/State

Virginia Beach, VA

Overview

Work Shift

First (Days) (United States of America)Sentara Health is seeking to hire a qualified individual to join our team as a Regional Director of Operations-PACEPosition Status: Full-time, Day ShiftPosition Location: Onsite at Sentara Park Corporate Office in Norfolk, VAStandard Working Hours: 8:00AM to 5:00PM (ET).Position Summary: The PACE Regional Director is responsible for the effective planning, leadership, development, organization, administration, and evaluation of Sentara PACE’s operations. Ensures decisions about medical, social, and supportive services are not unduly influenced by the fiscal manager. Ensure appropriate personnel perform their functions and inform employees and contract providers of all PACE policies and procedures. The PACE Regional Director collaborates closely with the Medical Director to review and improve clinical care for participants and overall program needs.  This role is responsible for the delivery of cost-effective health care services to PACE participants. Ensure adequate strategic plans are developed, implemented and reviewed against performance through effective short- and long-term planning. The PACE Regional Director is responsible for growth of the business line, budgeting, finances and working with vendors in addition to fostering relationships with the communities we serve.Responsibilities:

• Develops, executes, and administers efficient and effective PACE models that support Sentara’s purpose, values, and strategic initiatives.  Provides the management oversight for operational performance, growth, and direction for the PACE programs of Sentara, the capitated managed care system serving the frail elderly in the community.  Manages 2 locations and will build additional sites as approved.
• Develops and manages budgets. Expands provider network to improve access by adding new services; executes and oversees all provider contracts
• Maintain compliance with CMS, DMAS, and DSS regulations through understanding requirements, revising policies, creating, and facilitating education and training, monitoring and follow up on changed processes. Achieves acceptable results on surveys from local, state, and federal agencies.
• Builds highly reliable teams and develops clinical tactics to implement strategies to better integrate and deliver high-value patient care, including nursing/caregiver services, clinical workflows, IT solutions, and interventions to manage complex care patients.  Responsible for the development, facilitation and overall coordination of IDT that support effective and consistent outcomes for the lives under management. Manages financial performance in a capitated model, Part D bids, home-based, clinic, and transportation services.
• Drives to Top Tier performance against HEDIS, CMS and other publicly reported outcome metrics.
• Monitors performance in VBC contracts, industry trends and benchmarks to ensure services and strategies contribute to the highest quality patient care and increased patient loyalty. 
• Manages all compliance and regulatory standards for a state certified adult day center.

Minimum Requirements:

• Master’s Level Degree Required
• 7 years of Healthcare Leadership experience
• PACE director experience, collaboration with CMS, DMAS, and/or DSS strongly preferred.

Diversity and Inclusion at SentaraOur vision is that everyone brings the strengths that come with diversity to work with them every day. When we are achieving our vision, we have team members that feel they belong and can be their authentic selves, and our workforce is reflective of the communities we serve.We are realizing this vision through our Diversity and Inclusion strategy, which has three pillars: A diverse and talented workforce, an inclusive and supportive workplace, and outreach and engagement with our community. We have made remarkable strides in these areas over the past several years and, as our world continues to evolve, we know our work is never done.Our strategies focus on both structural inclusion, which looks at our organizational structures, processes, and practices; as well as behavioral inclusion, which evaluates our mindsets, skillsets, and relationships. Together, these strategies are moving our organization forward in an environment that fosters a culture of mutual respect and belonging for all.Please visit the link below to learn more about Sentara’s commitment to diversity and inclusion:Sentara's Commitment to Diversity & InclusionSentara Overview
For more than a decade, Modern Healthcare magazine has ranked Sentara Health as one of the nation's top integrated healthcare systems.  That's because we are dedicated to growth, innovation, and patient safety at more than 300 sites of care in Virginia and northeastern North Carolina, including 12 acute care hospitals.
Sentara Benefits
As the third-largest employer in Virginia, Sentara Health was named by Forbes Magazine as one of America's best large employers.  We offer a variety of amenities to our employees, including, but not limited to: 

• Medical, Dental, and Vision Insurance
• Paid Annual Leave, Sick Leave
• Flexible Spending Accounts
• Retirement funds with matching contribution
• Supplemental insurance policies, including legal, Life Insurance and AD&D among others
• Work Perks program including discounted movie and theme park tickets among other great deals
• Opportunities for further advancement within our organization

Sentara employees strive to make our communities healthier places to live. We're setting the standard for medical excellence within a vibrant, creative, and highly productive workplace.  For information about our employee benefits, please visit: Benefits - Sentara (sentaracareers.com)
Join our team! We are committed to quality healthcare, improving health every day, and provide the opportunity for training, development, and growth!Please Note: The yearly Flu Vaccination is required for employment.Note: Sentara Health offers employees comprehensive health care and retirement benefits designed with you and your family's well-being in mind. Our benefits packages are designed to change with you by meeting your needs now and anticipating what comes next. You have a variety of options for medical, dental and vision insurance, life insurance, disability, and voluntary benefits as well as Paid Time Off in the form of sick time, vacation time and paid parental leave. Team Members have the opportunity to earn an annual flat amount Bonus payment if established system and employee eligibility criteria is met.

Job Summary

Functions as the senior non-physician executive for a significant segment of Sentara Medical Group's operations. Directs and oversees the efficient and effective operations for a significant number of ambulatory practices, hospital based practices, and/or diagnostic facilities within a geographic region or for one or more hospital based service lines. Supervises Directors, Practice Managers and Team Coordinators assigned to one or more practices. Responsible for the development and expert execution of strategic plans that align with organizational goals and objectives related to growth, staffing, employee development, performance management, customer service/satisfaction, service delivery, quality, revenue enhancement, expense control, budgeting, regulatory compliance, safety and security.
RN license, if applicable. Diverse management experience/knowledge with a track record of progressively responsible positions in complex health-related organizations. Master's degree and 7 years leadership required. PACE director experience, collaboration with CMS, DMAS, and/or DSS strongly preferred.

Qualifications:

MLD - Master's Level Degree (Required)Leadership

Skills

Accounting/Auditing, Accounting/Auditing, Active Learning, Active Listening, Communication, Complex Problem Solving, Coordination, Critical Thinking, Judgment and Decision Making, Leadership, Learning Strategies, Marketing, Mathematics, Mgmt of Financial Resources, Mgmt of Material Resources, Mgmt of Staff Resources, Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Monitoring, Negotiation, Persuasion, Project Management, Quality Control Analysis, Reading Comprehension {+ 9 more}

Sentara Healthcare prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.

Per Clinical Laboratory Improvement Amendments (CLIA), some clinical environments require proof of education; these regulations are posted at ecfr.gov for further information. In an effort to expedite this verification requirement, we encourage you to upload your diploma or transcript at time of application.

In support of our mission “to improve health every day,” this is a tobacco-free environment.