Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a Regional Director Eastern PA/NJ The Crossroads Regional Director of Business Operations for Eastern PA/NJ will manage 25 OBOT centers ("Office-Based Opioid Treatment", an outpatient medication-assisted treatment for opioid use disorder) and is responsible for delivering consistent business results by setting clear performance expectations, executing against key performance indicators, and balancing short-term demands with long-term strategic priorities.A strong understanding of local market dynamics, customer needs, and competitive environments is critical to shaping strategies that drive growth and strengthen market position. This position is accountable for building high-performing teams that consistently meet or exceed KPIs, achieves growth, and delivers operational excellence through strong leadership, strategic clarity, and disciplined execution.- Establish and drive achievement of business goals, objectives, and Key Performance Indicators
- Develop and communicate a clear regional strategy aligned with organizational objectives
- Execute strategy while identifying potential gaps, enabling risk mitigation efforts, while ensuring consistent performance delivery
- Lead regional talent management efforts, including but not limited to attracting, onboarding, engaging, developing, and retaining high-performing talent
- Foster a high-performing and inclusive culture rooted in trust, accountability, collaboration, and continuous improvement. Proactively address performance, talent, and operational challenges to sustain business success
- Manage full P&L responsibility for multiple centers, including budgeting, forecasting, and financial performance optimization; monitor key financial metrics, identify risks, and implement strategies to protect and grow profitability
- Balance short-term operational demands with long-term strategic priorities
- Analyze and respond to local market dynamics, customer needs, and competitive landscape
- Ensure compliance with regulatory and industry standards while adapting to evolving trends
- Promote cross-functional collaboration to optimize efficiency, performance and execution
- Drive continuous improvement and innovation to enhance productivity, margins, and growth
- Build and maintain strong relationships with internal and external stakeholders
- Bachelor’s degree in Behavioral Health, Healthcare, or a related field preferred; equivalent combination of education and relevant experience will be considered.
- Master’s degree in Human Services, Behavioral Health, or a related field preferred.
- Minimum of five years of leadership or management experience required.
- Experience in substance use disorder treatment and/or mental health services strongly preferred.
- Medical, Dental, and Vision Insurance
- PTO
- Variety of 401K options including a match program with no vesture period
- Annual Continuing Education Allowance (in related field)
- Life Insurance
- Short/Long Term Disability
- Paid maternity/paternity leave
- Mental Health day
- Calm subscription for all employees
Skills Required
- Minimum of five years of leadership or management experience
- Experience in substance use disorder treatment and/or mental health services
- Bachelor's degree in Behavioral Health, Healthcare, or related field (or equivalent experience)
- Master's degree in Human Services, Behavioral Health, or related field
- Ability to travel extensively (up to 75%) including automobile and air travel
- Ability to maintain a productive home office environment and transition between remote and on-site work
Crossroads Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Crossroads and has not been reviewed or approved by Crossroads.
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Parental & Family Support — Paid maternity and paternity leave are part of the package for full‑time teammates. This provides family‑focused support during key life events.
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Retirement Support — A Safe Harbor 401(k) with a company match is offered. This facilitates structured, employer‑supported retirement savings.
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Wellbeing & Lifestyle Benefits — Designated mental health days, Calm app access, and flexible schedules are highlighted. These offerings can bolster day‑to‑day wellbeing beyond base pay.
Crossroads Insights
What We Do
We exist to improve health equity in order to create superior outcomes. Crossroads is a behavioral healthcare company founded in 2005, with more than 110 locations across nine states. We provide medication-assisted treatment (MAT) and measurement-based care to help our patients on their path to recovery. We also offer services for hepatitis C, toxicology screening, digital health screens, and smoking cessation in many of our locations. We provide the highest level of convenience with TeleVisits, our 24/7 hour call center, and appointments within 48 hours or less
