Company Overview
Group/Division
Job Description/Preferred Qualifications
1. Responsible for providing applications support (owning projects, tool recipe setups, recipe optimization, customer training, issue troubleshooting, BKM setups, presentations…etc.; for advance packaging customers mostly in clean room environment.)
2. Self-driven/motivation characters to achieve business goals from technical side. Well schedule and task managements under pressure are critical.
3. Works on complex problems where analysis of situations or data requires an in-depth evaluation of various factors.
4. Understanding on Advanced Packaging process or HBM process control is a plus
5. Frequent communication with different groups including services dept., Engineering team (SoftWare, Hardware, Algorithm, ...) product manager, sales, Field teams, management and customers for projects and activities.
6. Assists Sales and Marketing staff in assessing potential application of company products to meet customer needs.
7. Provides follow-up support in disseminating technical information on specific applications.
8. Communicate to customers to understand application requirements for current apps work and future tool/feature developments.
9. Generate BKM for knowledge sharing and publish technical papers/notes.
10. Use PowerPoint, Excel and Word for data analysis, knowledge documentation and presentation preparation.
11. Domestic or international traveling to customer sites is required. Travel rate is up to 30%.
Minimum Qualifications
Doctorate (Academic) Degree and 1 years related work experience; Master's Level Degree and related work experience of 2 years; Bachelor's Level Degree and related work experience of 5 years
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- Degree with related work experience (Doctorate+1 year, Master's+2 years, Bachelor's+5 years)
- Experience with tool recipe setup and recipe optimization
- Experience supporting advanced packaging customers in a cleanroom environment
- Proficiency with PowerPoint, Excel, and Word for analysis and documentation
- Strong communication and collaboration with services, engineering, sales, field teams, management, and customers
- Self-motivated with strong schedule and task management under pressure
- Customer training, issue troubleshooting, and follow-up technical support experience
- Ability to generate Best Known Methods (BKM) and publish technical notes or papers
- Understanding of Advanced Packaging process or HBM process control
- Willingness to travel domestically or internationally up to 30%
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.





