Explore opportunities with Logistics Health Incorporated (LHI), part of the Optum family of business. We're dedicated to simplifying the logistics of complex workforce health programs with cost-effective solutions and a seamless distribution process. With offices in La Crosse, Wis., a satellite office in Chicago and remote employees throughout the country, we have a variety of rewarding career opportunities for you. Elevate your career as you help us create a healthier tomorrow for everyone and discover the meaning behind Caring. Connecting. Growing together.
The Regional Contract Manager will manage performance targets, reporting, and financial models while building strong, geographically competitive networks that meet organizational goals. You'll negotiate provider contracts, ensure balanced network composition, and drive growth through strategic forecasting and gap analysis. This position also involves hosting Joint Operating Committee meetings, educating accounts on compliance and best practices, and collaborating across departments to deliver creative solutions. If you're self-motivated, relationship-driven, and ready to make an impact, this is the opportunity for you
You'll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Manage performance target setting, performance reporting and associated financial models relative to provider network contracting
- Guide development of geographically competitive, broad access, stable networks that achieve objectives
- Evaluate, understand, and negotiate provider contracts in compliance with company templates, reimbursement structure standards and other key process controls
- Ensure that network composition includes an appropriate distribution of provider specialty types
- Influence and/or provide input to forecasting and planning activities for network growth
- Establish and maintain strong business relationships with assigned providers and internal partners
- Research provider footprint and evaluate for gap filling
- Host Joint Operating Committee (JOC) meetings with accounts and present to senior leaders
- Educate accounts on a wide range of topics to enhance their knowledge and compliance with policies, procedures, and best practices, in collaboration with others
- Understand and engage with other departments to support all aspects of provider relations
- Develop and maintain beneficial relationships with key departments to support account management
- Think outside the box to develop creative solutions for account challenges
- Work independently with strong self-guidance and motivation
- Monitor and assist accounts' with OSHA compliance to ensure safety standards are met
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
- 3+ years of experience in a network management-related role handling complex network providers with accountability for business results
- Experience with client-facing responsibilities, including issue resolution and contract negotiations
- Experience performing network adequacy analysis
- Proficiency with Microsoft Suite Applications (Outlook, Excel, Word, PowerPoint, Teams)
- Intermediate level of knowledge of claims processing systems and guidelines
- Understanding of network adequacy analytics and how to prioritize the work based on data
- Proven ability to solve complex issues and unique situations
Preferred Qualifications:
- Experience with direct provider contracting, including facility, physician and ancillary
- Experience working with large accounts
- Experience with building brand new networks
- Experience working in Tableau
- Knowledge and understanding of military protocol
*All employees working remotely will be required to adhere to UnitedHealth Group's Telecommuter Policy.
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The salary for this role will range from $72,800 - $130,000 annually based on full-time employment. We comply with all minimum wage laws as applicable.
Application Deadline: This will be posted for a minimum of 2 business days or until a sufficient candidate pool has been collected. Job posting may come down early due to volume of applicants.
At UnitedHealth Group, our mission is to help people live healthier lives and help make the health system work better for everyone. Together, we are shaping the future of healthcare by harnessing technology and innovation to make care simpler to navigate, more affordable and more connected for the people we serve. We are committed to creating an inclusive workplace where everyone feels welcomed, valued, heard and respected, empowering people to bring their authentic selves to work and strengthening our collective impact through diverse talents, backgrounds, experiences and perspectives.
UnitedHealth Group and its affiliated brands are an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group and its affiliated brands are a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
Skills Required
- 3+ years of experience in a network management-related role handling complex network providers with accountability for business results
- Client-facing experience, including issue resolution and contract negotiations
- Experience performing network adequacy analysis
- Proficiency with Microsoft Outlook, Excel, Word, PowerPoint, and Teams
- Intermediate knowledge of claims processing systems and guidelines
- Understanding of network adequacy analytics and data-based work prioritization
- Ability to solve complex issues and unique situations
- Experience with direct provider contracting, including facility, physician, and ancillary providers
- Experience working with large accounts
- Experience building brand-new provider networks
- Experience working in Tableau
- Knowledge and understanding of military protocol
Optum Compensation & Benefits Highlights
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Leave & Time Off Breadth — PTO is generally described as decent or good, and many note it as a strong part of the package. Actual ability to take time off can depend on workload and team coverage.
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Retirement Support — Offerings include a 401(k) with employer match and access to an employee stock purchase plan, which are highlighted as meaningful components of total rewards. These programs are consistently referenced among core benefits.
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Parental & Family Support — Parental and caregiver leave, along with adoption assistance, are publicly highlighted and viewed as notable elements of the package. Availability can be role-specific, but these supports contribute to overall breadth where offered.
Optum Insights
What We Do
Optum, part of the UnitedHealth Group family of businesses, is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together. At Optum, we support your well-being with an understanding team, extensive benefits and rewarding opportunities. By joining us, you’ll have the resources to drive system transformation while we help you take care of your future. We recognize the power of connection to drive change, improve efficiency and make a difference in health care. Join a team where your skills and ideas can make an impact and where collaboration is key to creating technology that produces healthier outcomes.
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Hybrid Workspace
Employees engage in a combination of remote and on-site work.
Optum has three workplace models that balance the needs of the business and the responsibilities of each role. These models, core on‑site (5 days/week), hybrid (4 days/week) and telecommute or fully remote, vary by country, role and location.