The Role
Oversees branch administrative operations, staff supervision, training, performance evaluation, stakeholder and vendor relationships, strategic planning, business development, and fiscal operations. The role also participates in departmental committees and manages varied community association structures and office functions.
Summary Generated by Built In
Job Summary & Responsibilities
Come work at Associa! We are an industry leader in community association management and we are looking for a talented Community Director. If you're serious about your next move, Associa is an excellent place to grow your career.
The Community Director is responsible for administrative operations and supervision of a branch to include training, supervising and evaluating staff and office operations. The Community Director participates in departmental committees and manage different structures, and, thus, the specific duties and responsibilities will vary.
Duties include but not limited to:
- Provide oversight in general operations of the branch.
- Monitor performance of staff and office operations.
- Establish positive relationships with stakeholders and other vendors at branch level.
- Assist with management of strategic planning, business development, and fiscal operations at the branch
level. - Other duties as assigned.
Required Knowlege & Skills
- Knowledge of GAAP at a proficient level.
- Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an expert level.
- Knowledge of typical business correspondence (grammar, structure, punctuation, spelling, etc.) at an expert
level. - Professional communication skills (phone, interpersonal, written, verbal, etc.).
- Self-motivated, proactive, detail oriented and a team player.
- Confidentiality and discretion in the performance of all duties and responsibilities.
- Time management and time critical prioritization skills.
Education and Experience:
- Bachelor’s Degree Preferred
- Master of Business Administration Degree Preferred
- 7 - 10years of directly related or closely related experience
- 5 - 7 years of Management and/or Supervisory experience
- 5 – 7 years of Community Association experience
Skills Required
- Proficient knowledge of GAAP
- Expert knowledge of Microsoft Office products, including Word, Excel, and Outlook
- Expert knowledge of business correspondence, including grammar, structure, punctuation, and spelling
- Professional phone, interpersonal, written, and verbal communication skills
- Self-motivated, proactive, detail-oriented, and team-oriented work style
- Confidentiality and discretion in performing duties
- Time management and time-critical prioritization skills
- Bachelor's degree
- Master of Business Administration degree
- 7-10 years of directly related or closely related experience
- 5-7 years of management or supervisory experience
- 5-7 years of community association experience
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The Company
What We Do
With more than 200 branch offices across North America, Associa is building the future of community for nearly five million residents worldwide. Our 10,000+ team members lead the industry with unrivaled education, expertise, and trailblazing innovation. For more than 43 years, Associa has brought positive impact and meaningful value to communities. To learn more, visit www.associaonline.com.








