Regional Communications Officer

With 75 years of experience, our focus is on helping the most vulnerable children overcome poverty and experience fullness of life. We help children of all backgrounds, even in the most dangerous places, inspired by our Christian faith.

Come join our 31,000+ staff working in nearly 100 countries and share the joy of transforming vulnerable children’s life stories!

Key Responsibilities:

The Communications Officer supports the Regional Director of External Engagement and Advocacy to ensure the implementation of the Regional External Engagement Strategy, which seeks to extend and deepen World Vision´s look outward, while ensuring internal alignment. The position holder must build solid collaboration lines with teams of Advocacy, Operations, Faith and Development, Marketing, and People and Culture (P&C) to deliver strategic outputs in the following areas:

1. Donor & External Engagement communications via technical branding & storytelling.

2. Leadership communications & Internal Communications for alignment.

3. Emergency Communications.

4. Media (public) engagement with regional and global outlets.

5. Technical branding

MAIN RESPONSIBILITIES

• Support the Regional Director of External Engagement by defining the Regional Communications Strategy and subsequent workplans, driven by External Engagement’s strategic priorities and based on a careful curation of stories and coordination with Field Offices (FOs) to produce evidence-based content to enhance external engagement within prioritized targets.
• Design, develop and manage a regional internal communications system to ensure strategic alignment and engagement of Regional Office (RO) and National Office (NO) staff with the Regional redesign process, in line with the global strategy Our Promise 2030.
• Identify and establish a map of engagement with media, private sector and multilateral stakeholders to contribute to World Vision’s Latin America and the Caribbean Regional Office (LACRO) regional positioning.
• Build and strengthen a collaborative network of communicators at regional level, ensuring capacities and roles at FO level to deliver high-quality content to support fundraising and awareness-raising activities.
• Build, strengthen and maintain an updated pool of regional spokespersons for institutional and emergency communications.
• Coordinate and ensure communications capacities for deployment amid humanitarian emergencies or crises.
• Coordinate and manage media requests amid emergencies, to ensure WV’s visibility, and coordinate with FO to obtain monthly indicators regarding media engagement.
• Provide training and build capacities of FOs Comms teams to deliver high-quality storytelling/technical branding skills to improve influence, impact and income, while safeguarding WV’s reputation.
• Ensure solid positioning of WV-LCRO within the Partnership stakeholders by providing (edit, write, produce or coordinate production of high-quality content) for Global Center (GC), Support Offices (SO) and global outlets to support their fundraising, advocacy, awareness, positioning, emergency or engagement campaigns.
• Conceptualize, produce and coordinate virtual events for WV’s external and internal engagement purposes. This includes writing Concept Notes, coordinating with IT on the use of an appropriate platform, coordinating graphic design of invitations and other support materials, and timely booking panellists.
• Support NO communications teams in the effective servicing of key WV Support Offices (SOs) resource needs for fundraising, marketing, media engagement, emergency responses and public advocacy campaigns.
• Media engagement: Consistently pitches newsworthy themes to the media and lands earned media spaces aligned with the region’s priorities (migrations, EVAC (evacuation), climate action, gender and child participation).
• Promotes clear coordination with marketing and fundraising teams at RO and FO to ensure a consistent brand positioning.
• Plan, manage and evaluate a digital content strategy to boost brand visibility and engagement across WVLAC’s social media profiles and its web page.
• Ensure digital security and manage subscriptions to guarantee quality content delivery according to the prioritized thematic pillars
• Provide strategic guidance to outsourced services (such as graphic design and web page services) to ensure an updated, technically accurate, and relevant image of WV’s brand within its digital outlets (webpage and SSMM profiles).
• Ensure that all LACRO FO comply with current brand guidelines.
• Assist and advise NO communications teams on key projects such as media and public advocacy campaigns, website development, content and storytelling.
• Oversee the scheduled delivery of quality content from NO communications teams for the LACRO Website and replication thereof for other Partnership websites.

REQUIRED SKILLS, KNOWLEDGE AND QUALIFICATIONS

• Bachelor’s degree in journalism, social communications, marketing or Public Relations.
• At least 5 years of experience. Extensive background in communications, marketing or journalism.
• Experience in coordinating and producing written-video content for donor/sponsor engagement, public advocacy and media relations purposes.
• Experience creating and implementing internal/external communications strategies.
• Excellent understanding of social media and knowledge of virtual events platforms.
• Excellent skills in both Spanish and English: speaking, writing, and editing.Storyteller
• Availability to travel within Latin America upon demand, to support emergency comms and content gathering.

PREFERRED QUALIFICATIONS

• Experience with professional photography and video editing.
• Content gathering in complex contexts is a plus.
• News media engagement
• Sucessful management of campaign and corporate communications strategy
• Strong interpersonal skills in multicultural contexts.
• Adaptive, able to work in fast-paced environments and manage short deadlines and pressure.
• Committed Christian and individual identified with our core values and humanitarian mandate.
• Self-motivated, creative, digitally savvy.
• Sensitivity to cultural, religious, and gender issues.
• Advanced understanding of the internet and latest communication trends/technologies.
• Good understanding of geopolitical, economic and social issues in the LAC region (or the ability to acquire this understanding).
• Strong interpersonal and cross-cultural communication skills.
• Storyteller and creative thinking.

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Applicant Types Accepted:

World Vision is a Christian humanitarian organisation with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.