Regional Account Manager

Gaming:

Welcome to the world of land-based gaming. At Light & Wonder, it’s all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

Duties and Responsibilities:

• Compiles and maintains updated account listings/call sheets of all customers through the use of personal contacts, trade journals, business directories, and other available sources of information
• Builds relationships with, solicits business, and resolves complaints from prospective or current clients
• Acts as a consultant to keep management abreast of competitive market trends and any issues that may impede business
• Represents the company at trade association meetings to promote the product
• Develops a good working knowledge of the product lines and its application within the marketplace
• Identifies customer needs via sales contact or through floor analysis
• Prepares sales contracts and sales order entry documentation in a timely and accurate manner for orders obtained
• Maintains contact with the customer during the delivery and implementation process 
• Prepares analytical performance reports for the territory and responsible for the timely and accurate reporting of the expense account
• Presents quarterly or bi-yearly business reviews to clients covering industry trends, roadmaps, product recommendations & commercial proposals.
• Participates with management and product teams into segment strategy development and execution covering product requirements, sales plans and marketing support.
• Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws
• Presents established and effective sales training methods, techniques, and ideas to assigned sales personnel
• Remains abreast of new technology and benchmarks against competitors
• Establishes sales quotas
• Performs other duties as assigned
• Ad-hoc duties as instructed by your line manager
• From time to time perform duties outside the scope of your role

Qualifications

Knowledge, Skills and Abilities:

• Strong analytical skills
• Ability to write reports, business correspondence, sales proposals, and presentation materials
• Strong attention to detail
• Excellent communication skills (verbal and written)
• Ability to lead and manage others
• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public
• Customer-orientation
• Proven problem solving skills
• Strong negotiation skills when preparing sales contracts
• Working knowledge of Microsoft Office
• Ability to Travel
• Maintains appropriate personal gaming licenses

Experience, Education and Qualification:

• Bachelor’s degree desired
• More than five years of sales experience
• Gaming industry experience preferred

Working Conditions:

• The work conditions are representative and typical of similar jobs in comparable organizations

Workplace Health & Safety:

• Actively co-operate and comply with the company’s WHS Policy and Program to ensure own health and safety and the health and safety of others in the workplace
• Ensure compliance with safe work practices
• Ensure not to put self and others at risk
• Use and maintain equipment properly and ensure that the work area is free of hazards
• Report all incidents, injuries and near misses
• Report any hazard or accident to the supervisor or manager as soon as it becomes apparent
• Advise your manager if you do not believe you have the skills, training or equipment to safely perform your duties

(Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation, or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

This job description should not be interpreted as all-inclusive; it is intended to identify major responsibilities and requirements of the job. The employee in this position may be requested to perform other job-related tasks and responsibilities than those stated above.

L&W is an Equal Opportunity Employer and does not discriminate against applicants due to race, ethnicity, gender, sexual orientation, veteran status, or on the basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here: EEOC Poster.