Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.
As Regional Account Manager, you will play a meaningful role as we continue to grow and expand our client base within Amex GBT Egencia's Enterprise segment. The role will be responsible for handling a portfolio of corporate clients, develop strategic relationship with those clients, and growing the share of travel spend with Amex GBT Egencia. The Regional Account Manager will also need to show revenue growth, long-term profitability and client retention.
What You'll DoCollaborate with internal and external stakeholders (including, but not limited to global account managers) to develop and coordinate short and long-term business plans and other key strategies for program development and maturity.
Aggregate, analyze and communicate client feedback to support future product development initiatives
Build and maintain a mutually beneficial relationship by offering products and services that provides savings and improvements for the customer and additional revenue for Egencia
Conduct regular business review that measure progress towards travel program goals, and provide recommendations on further program improvements through a formal action plan
Provide support to sales and implementations to ensure a successful program launch
Collaborate and complete tasks and projects in a team-based environment and find opportunities to support them
Experience in account management, online booking tool, Corporate Travel industry a plus.
Exceptional knowledge within AI literacy and ability to articulate the benefits and impact to business travel
Ability to analyze data and make strategic recommendations
Comfortable working under pressure
Welcomes the challenge of a fast-paced changing environment
Demonstrated ability to understand, market and support online product
Ability to create, manage and deliver high caliber action plans
Strong communication skills to concisely communicate key issues and results in a manner appropriate to the audience
Ability to recognize changes in customer behaviors and take appropriate actions
Excellent time management, organizational and multi-tasking skills
Ability to travel 25-30%
Due to business needs, candidates based in Eastern timezone preferred
Location
Ohio, United States
The US national base salary range for this position is from
$84,700.00 - $157,300.00The national range provided includes the base salary that Amex GBT expects to pay for the role. Actual base salary will be based on factors including the scope and complexity of the role and the successful candidate’s relevant experience, skills, knowledge, and work location.
In addition to base salary, the anticipated range of which is posted above, this role is eligible for a sales incentive plan based on specific sales' roles.
For information about our comprehensive US benefits programs and eligibility, please review our Benefits-at-a-Glance document.
Benefits at a glance
The #TeamGBT Experience
Work and life: Find your happy medium at Amex GBT.
Flexible benefits are tailored to each country and start the day you do. These include health and welfare insurance plans, retirement programs, parental leave, adoption assistance, and wellbeing resources to support you and your immediate family.
Travel perks: get a choice of deals each week from major travel providers on everything from flights to hotels to cruises and car rentals.
Develop the skills you want when the time is right for you, with access to over 20,000 courses on our learning platform, leadership courses, and new job openings available to internal candidates first.
We strive to champion Inclusion in every aspect of our business at Amex GBT. You can connect with colleagues through our global INclusion Groups, centered around common identities or initiatives, to discuss challenges, obstacles, achievements, and drive company awareness and action.
And much more!
All applicants will receive equal consideration for employment without regard to age, sex, gender (and characteristics related to sex and gender), pregnancy (and related medical conditions), race, color, citizenship, religion, disability, or any other class or characteristic protected by law.
Click Here for Additional Disclosures in Accordance with the LA County Fair Chance Ordinance.
Furthermore, we are committed to providing reasonable accommodation to qualified individuals with disabilities. Please let your recruiter know if you need an accommodation at any point during the hiring process. For details regarding how we protect your data, please consult the Amex GBT Recruitment Privacy Statement.
What if I don’t meet every requirement? If you’re passionate about our mission and believe you’d be a phenomenal addition to our team, don’t worry about “checking every box;" please apply anyway. You may be exactly the person we’re looking for!
Skills Required
- Experience in account management
- Experience with online booking tools
- Corporate Travel industry experience
- AI literacy and ability to articulate AI benefits for business travel
- Ability to analyze data and make strategic recommendations
- Demonstrated ability to understand, market and support an online product
- Ability to create, manage and deliver high-caliber action plans
- Strong communication skills
- Ability to recognize changes in customer behavior and take appropriate actions
- Excellent time management, organizational and multi-tasking skills
- Comfortable working under pressure
- Ability to travel 25-30%
- Candidates based in Eastern timezone preferred
American Express Global Business Travel Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about American Express Global Business Travel and has not been reviewed or approved by American Express Global Business Travel.
-
Healthcare Strength — Healthcare coverage is described as comprehensive, including medical, dental, vision, life, disability, and access to physician consultations in some cases. Emotional and mental-health resources are also highlighted, including counseling, crisis support, and webinars for employees and immediate families.
-
Leave & Time Off Breadth — Time off and flexibility options are portrayed as broad, including PTO that combines vacation and sick time, with potential to purchase additional vacation in some locations. Flexible arrangements are described as available in parts of the organization, including remote work and options like part-time schedules, job sharing, and sabbaticals where supported.
-
Retirement Support — Retirement support is positioned as available through locally competitive programs, including a U.S. 401(k) with employer matching after a service period. Ownership-related benefits are also present via an employee stock purchase plan offered in many countries.
American Express Global Business Travel Insights
What We Do
American Express Global Business (Amex GBT) is the world’s leading B2B travel platform, providing software and services to manage travel, expenses, meetings & events for companies of all sizes. Our solutions include: Egencia: the leading software as service travel platform for small and medium-sized enterprises (SMEs). Ovation: the solution synonymous with high-touch travel service. The Neo Technology Group: a technology-focused team that builds cloud-based travel solutions. Meetings & Events: providing solutions for a single meeting or an entire meetings portfolio. Global Business Consulting: customized services to help clients optimize their travel program.
Why Work With Us
Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success. Ready to explore a career path? Start your journey with us - apply now!
Gallery
