The Regional Account Manager (RAM) provides sales leadership for a designated number of strategic accounts. The RAM Partners with key customer management and stakeholders and will identify, plan, and execute growth strategies and tactics for large-scale facilities services initiatives with janitorial, the ABM EnhancedClean Program, facility services engineering, and parking management. The RAM will cross-sell other facility services as well and ensure ABM program quality and implementation of contract terms. Financial performance, P&L, and A/R, work order management, and problem resolutions will be the RAM’s responsibility as well. As a leader, the RAM will be required to give dynamic client presentations and updates.
Benefit Information:
Benefit Information: ABM offers a comprehensive benefits package. For information about ABM’s benefits, visit ABM Employee Benefits | Staff & Management
Pay: $110,000 – $130,000
The pay listed is the salary range for this position. Any specific offer will vary based on the successful applicant’s education, experience, skills, abilities, geographic location, and alignment with market data.
ResponsibilitiesEssential Functions:
Establishes productive, professional relationships with key ABM and client personnel in the assigned industry group and/or strategic accounts
Partnering, consulting and communicating with Key Customer Management.
Partnering, consulting and communication with Key internal stakeholders.
Identifying, planning and executing growth strategies and tactics.
Supporting change and transition activities, and monitors rollout schedules, targets and plans.
Ensuring that all standardization programs have been set and are being utilized effectively.
Coordinating all billing, reporting and accounting requirements relative to the Customer, and in conjunction with ABM’s standards.
Monitoring Profit and Loss Statements ensuring accuracy and optimal financial performance.
Monitoring the accounts receivable activity of the account ensuring accuracy and timeliness.
Ensuring that all contract terms and requirements are being upheld by both the Customer and ABM.
Following up and insuring problems and/or issues are resolved via work order management.
Presenting information to the customer during key meetings and reviews.
Education:
Bachelor’s degree preferred or equivalent level of professional experience.
Experience:
8+ years of relevant professional experience.
Minimum of 4 years of major account experience.
Minimum of 2 years of experience in the services sector.
Other:
Ability to communicate and present effectively to all levels including executive.
Ability to present to groups.
Strong knowledge and experience in account management within the facilities services industry.
Successful track record in selling and/or growing large, complex accounts required.
History of building relationships with existing clients to maintain present sales and to facilitate add-on business and services.
Able to represent Company at local or regional conferences or at National meetings and trade organizations.
Must have the ability to solve problems quickly as well as manage multiple accounts over a large geographic area
Skills Required
- Bachelor's degree or equivalent professional experience
- 8+ years of relevant professional experience
- At least 4 years of major account experience
- At least 2 years of experience in the services sector
- Effective communication and presentation skills at all organizational levels, including executives
- Ability to present to groups
- Strong account management experience in the facilities services industry
- Successful track record selling or growing large, complex accounts
- Experience building existing client relationships to maintain sales and facilitate add-on business
- Ability to represent the company at conferences, national meetings, and trade organizations
- Ability to solve problems quickly and manage multiple accounts across a large geographic area
ABM Industries Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about ABM Industries and has not been reviewed or approved by ABM Industries.
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Healthcare Strength — Health coverage includes medical, dental, and vision, with some options described as strong (including no‑deductible choices) and added features to support condition management alongside expanded wellness benefits. Programs such as an Employee Assistance Program and FSA/HSA options further support physical and mental wellbeing.
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Retirement Support — A 401(k) savings plan with company match and immediate vesting supports long‑term savings. Complementary protections like life, AD&D, and disability insurance bolster financial security.
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Wellbeing & Lifestyle Benefits — Perks such as paid holidays, vacation and sick/bereavement time, commuter benefits, and discount programs are part of the offering. An emergency relief fund for financial hardship provides additional practical support for eligible employees.
ABM Industries Insights
What We Do
Commercial Cleaning Service That Shines There’s more to janitorial services than a mop hitting the floor. Environmental concerns and new technologies have taken commercial cleaning service to a new level. ABM Janitorial Services combines today’s technology with more than 100 years of innovative experience. That means we can offer you a full range of solutions based on your individual needs – at one site or for multiple locations nationwide. Our uniformed, trained workers use our private label cleaning products and the best equipment for doing the job right. Quality work is reinforced through inspections, detailed record keeping, and exception reporting. Choose ABM for your janitorial services today.
