Region Manager

Binti builds software for state and county government agencies, focusing on reinventing social services. We started in child welfare, with the mission of helping every child have a safe, loving, and stable family. To date, we’ve helped approve more than 100,000 families to foster or adopt, and we support over 49% of the nation’s child welfare system. We have expanded our product offerings in child welfare, moving more to the root of the problem, helping families stay together and avoid separation, and are now expanding horizontally across other areas in social services.

Binti is a for-profit, mission-driven software company based in San Francisco, CA. Investors include Founders Fund, First Round Capital, Kapor Capital, and others. We’re a team of ~90 people and growing quickly. We care about creating a workplace where everyone feels welcome and can bring their full self to work. We have a huge, ambitious vision to rewire government to be more effective in expanding opportunities for people around the world, and we are looking for mission-driven, high-empathy, high-performance, and low-ego team members to join us on our exciting journey towards that vision.

Role Overview

The Region Manager (RM) is a trusted advisor to the most senior leadership at Binti's state and county government partners — commissioners, directors, and program heads — helping them understand what's actually limiting their outcomes and building a plan to close that gap. The work looks like an embedded strategy engagement: if a state's family finding search volume is flat, or licensing approvals are taking longer than they should, the RM is the person leadership calls to dig into why, build a data-backed case for what to change, and drive that change through to a measurable result.

RMs operate a territory of state and county partners and are accountable for the relationship over time, built on demonstrated impact. Renewal and expansion follow naturally when an RM has genuinely helped a state serve more children better.

You'll have direct access to decision-makers on both sides: Binti's own leadership team, and the executives, program directors, and procurement officers inside the agencies you own. Binti's tools help agencies increase approved foster and adoptive families by an average of 30% — a real dent in the national shortage of foster and adoptive parents. Binti now works with 550+ agencies across 39 states, serving about 49% of children in the child welfare system in the US. Your job is to help your partners realize that kind of impact at scale, across everything Binti can do for them.

You'll also contribute to strategic initiatives beyond your own accounts — shaping how Binti approaches partnership and procurement strategy, and scaling successful playbooks from one state to others across the public sector.

What You Will Do

• Partner directly with senior agency leadership — commissioners, directors, program heads — to diagnose what's limiting their outcomes (e.g. low family finding search volume, slow licensing throughput, underused modules) and build a concrete plan to close the gap

• Use account and product usage data to build a compelling, evidence-based case for change that senior stakeholders can act on

• Serve as a genuine strategic advisor — the person leadership turns to for a hard operational question

• Own the relationship and renewal strategy for your territory, treating renewal as the outcome of demonstrated impact

• Identify expansion opportunities that emerge naturally from impact work — new users, new modules, new agencies — and partner with the Sales team to bring them to close

• Contribute to strategic initiatives beyond your own book of business — scaling what works in one state to your broader territory, and shaping Binti's approach to partnership and procurement strategy across the public sector

• Own your territory's forecasting and account planning, working closely with CS Operations, Sales, and leadership to keep it accurate

Sample Projects

• Partner with a state's child welfare director to diagnose why family finding search volume has stalled below target, and co-design a plan — workflow changes, training, deeper module adoption — to move it, then track results together over the following quarters

• Help a commissioner understand why licensing approval times are climbing despite the tool being in place, and work with their team to identify and fix the actual bottleneck

• Develop and lead a renewal negotiation strategy for a Super Enterprise account, from stakeholder mapping through securing commitment, as part of an ongoing advisory relationship

• Work with Customer Success and agency leadership to rebuild a stalled state relationship after a political or staffing change, re-establishing yourself as a trusted advisor

• Help a struggling agency see how expanding their use of Binti (e.g. adding a module they've been hesitant about) could directly reduce their backlog of children waiting for placement, and partner with Sales to bring the deal to close

What We Love About You

• 3+ years in a high-ownership, high-ambiguity role — strategy consulting, investment banking, high-growth SaaS account management, or partnerships — where you were trusted with real autonomy and accountability for outcomes, not just analysis

• Comfortable being a peer-level thought partner to senior government leaders — you can walk into a room with a commissioner or director and hold your own on a hard operational question

• Skilled at turning data into a narrative that drives action — you can look at usage or outcome data, find the real story, and use it to move a senior stakeholder to act

• A strategic thinker who's equally comfortable executing — you can map out a plan and also do the work of carrying it out yourself

• Experience navigating complex, multi-stakeholder negotiations, ideally including government, public sector, or other highly regulated environments (RFPs, cooperative purchasing vehicles like NASPO, or similar)

• A track record of owning outcomes end to end — driving measurable impact, securing renewals, spotting and developing growth opportunities, or leading initiatives where you were accountable for the result

• Comfortable identifying an opportunity and handing it off cleanly to a partner team (like Sales) to execute

• Skilled at working through disagreement to reach an outcome that works for both sides, and equally comfortable building genuine trust with people very different from you — a frontline case worker and a state deputy director require different approaches, and you can read the room

• Strong cross-functional instincts — you know when to pull in Legal, Finance, Sales, or Contracts, and you see collaboration as part of doing the job well

• Genuine intellectual curiosity about how government actually works, and comfort operating inside its constraints

• Drawn to work where the business outcome and the mission outcome are the same thing — helping a state run Binti better means more children found families faster, and that impact is what earns the renewal

Please note that at this time, Binti is only able to accommodate candidates who are authorized to work in the US without sponsorship.

Final selected candidates who receive a conditional offer of employment may be required to undergo a background and reference check, which could include verification of employment and education, criminal history review, and, where applicable, fingerprinting.

BENEFITS & PERKS

• An above-market compensation package (salary + equity)

• Excellent medical, dental, vision, and life insurance - 99% of insurance premiums covered for you + your dependents

• Flexible vacation time to promote a healthy work-life blend

• 13 paid holidays; 11 federally observed holidays (including Juneteenth), plus Election Day and the day after Thanksgiving

• 16 weeks of paid parental bonding leave for the arrival of a newborn or newly placed infant

• Sick/mental health time separate from vacation days (accrue up to a cap of 80 hours)

• 4 weeks of sabbatical after 4 years of service at the company

• 401k, Commuter benefits, FSA, and DCFSA

• $5,000 annual bonus for employees who volunteer as a CASA (court-appointed special advocates)

• $2,500 annual reimbursement for ongoing learning and development, with opportunities to attend trainings/conferences, on-site speaker series, and lunch and learns

• $300 reimbursement for initial office setup

• $50 a month effective work reimbursement to cover internet, electricity, office setup costs, or lunch/snacks with coworkers

• Paid jury duty

At Binti, we celebrate having a diverse team and believe our differences make us stronger. Binti is proud to be an equal-opportunity workplace and is an equal-opportunity employer. We welcome all qualified applicants to apply without regard to race, color, religion, gender, sexual orientation, age, national origin, disability, or protected Veteran status.