EchoStar is reimagining the future of connectivity. Our business reach spans satellite television service, live-streaming and on-demand programming, smart home installation services, mobile plans and products.
Today, our brands include Boost Mobile, DISH TV, Gen Mobile, Hughes and Sling TV.
Department Summary
The In-Home Services field professionals lead all field operations and thousands of technicians across nearly 100 facilities across the country. Devoted to building a collaborative and committed group of employees who manage inventory, fleet and performance - IHS is the driving force that connects our customers with the industry's best products and services for DISH.
Job Duties and Responsibilities
Are you an inspirational leader ready to make a real impact? As a Region Manager, you will spearhead all administrative, warehouse, and installation operations within your assigned territory. You'll lead a diverse team, including Operations Managers, Field Operations Supervisors, warehouse staff, and Installation Technicians. Your role is pivotal in reducing costs by ensuring exceptional customer satisfaction, maintaining optimal staffing levels, fostering training and development, and maximizing asset utilization to achieve and surpass company goals. You will play a critical role in the company's growth and success every single day.
Key Responsibilities:
- Drive Profitability: Direct P&L responsibilities and manage spending and inventory control within your territory
- Achieve Excellence: Meet and exceed installation, customer service, and performance metric goals
- Take Initiative: Operate autonomously in a fast-paced environment, manage multiple projects, and find innovative solutions within tight deadlines
- Lead and Develop: Oversee hiring, training, supervision, and performance management of employees through performance metrics, customer feedback, site visits, and ongoing coaching
- Collaborate and Connect: Travel to engage with team members, participate in company meetings, functions, and training sessions
- Mentor and Guide: Provide continuous coaching, leadership, and mentorship to various organizational levels
Skills, Experience and Requirements
Education and Experience:
- Bachelor's degree with five+ years of related District/Regional Operations experience (equivalent experience considered)
- Valid driver's license with a clean driving record
- Successful completion of background check and drug test
- Passionate about customer service and team leadership
- Results-driven and committed to exceeding goals
- Adaptable and thrive in a fast-paced, dynamic environment
- Strong analytical and problem-solving abilities
- Excellent communication and interpersonal skills
Skills and Qualifications:
- Exceptional presentation, facilitation, organizational, analytical, interpersonal, and written/oral communication skills
- Ability to manage responsibilities and priorities in a fast-paced, growth-oriented, and time-critical environment across a large market
- Willingness to travel 50-75% of the time
- Ability to effectively interact and collaborate with all organizational levels
Visa sponsorship not available for this role
Salary Ranges
Compensation: $118,000.00/Year - $137,500.00/Year
Benefits
We offer versatile health perks, including flexible spending accounts, HSA, a 401(k) Plan with company match, ESPP, career opportunities, and a flexible time away plan; all benefits can be viewed here: DISH Benefits .
The base pay range shown is a guideline. Individual total compensation will vary based on factors such as qualifications, skill level, and competencies; compensation is based on the role's location and is subject to change based on work location.
Candidates need to successfully complete a pre-employment screen, which may include a drug test and DMV check. Our company is committed to fostering an inclusive and equitable workplace where every individual has the opportunity to succeed. We are dedicated to providing individuals with criminal or arrest records a fair chance of employment in accordance with local, state, and federal laws.
The posting will be active for a minimum of 3 days. The active posting will continue to extend by 3 days until the position is filled.
What the Team is Saying
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What We Do
Tune into the innovation, collaboration and culture that our team members bring to the office every day. We want you to be a part of our journey to build the next generation of technology that transforms the way the world communicates. Our team members are the key to our history of groundbreaking innovation and our continued progress. If you bring an inquisitive curiosity, a sense of pride in your work, an openness to adventure and a drive to win, we’ll provide the structure to take the next step in your career. This is more than just another job, this is your launchpad to achieve your potential and a community dedicated to your growth.
Why Work With Us
At EchoStar, we work to create opportunity and cultivate an environment where people thrive. Between our brands, our partners, our teams and our customers, the opportunities are endless. Get started on your next career adventure with EchoStar!
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EchoStar Offices
OnSite Workspace
All team members are in person at one of our locations across the globe. We proudly call Colorado home with several corporate offices in the Denver-Metro area and 4,000+ team members in the Denver-Metro area.
