Company Overview
Group/Division
Job Description/Preferred Qualifications
- Responsible for the timely and successful installation of KLA products at customer sites. This primarily includes the scheduling of resources and the management of the overall installation process.
- Directly manages a team of Product Install Engineers. Provides direction to employees according to established policies and management guidance
- Ensure Installation Performance to plan. Ensures issues are escalated to the appropriate function group. Collaborates with HQ and Tech Support on managing Technical Escalations. Monitors tool health post Installation (Tier2)
- Escalates Install activities to GSS Product Install Manager. Schedules and attends SAMs. Communicates status to all parties and upper management
- Frequently interacts with subordinates, outside customers and functional peer groups at management levels, conducting presentations of technical information concerning specific projects/schedules, etc.
- Strives to achieve the Strategic Objectives defined by the company: this includes, but is not limited to - Cost of Install, Cost of Pre-warranty, Install Cycle time. On-Time Install, and OOBQ.
- Manages cost through careful resource deployment, Install case management, and cross-charge management.
- Reviews Installation documentation including eQuality checklists, NC’s, Pass downs for accuracy
- Attends meetings, prepares, and presents material that report to management on the state of the business. Presents to GSS HQ Management and local Operations Management
Minimum Qualifications
- BS/MS degree with applicable experience.
- 3-5 years of work experience in supporting comparable capital equipment for the semiconductor industry is required.
- Project management and organizational skills
- Written and oral communication is both clear and concise
- Superior presentation skills.
- Good interpersonal/communication skills in understanding customer needs.
We offer a competitive, family friendly total rewards package. We design our programs to reflect our commitment to an inclusive environment, while ensuring we provide benefits that meet the diverse needs of our employees.
KLA is proud to be an equal opportunity employer
Be aware of potentially fraudulent job postings or suspicious recruiting activity by persons that are currently posing as KLA employees. KLA never asks for any financial compensation to be considered for an interview, to become an employee, or for equipment. Further, KLA does not work with any recruiters or third parties who charge such fees either directly or on behalf of KLA. Please ensure that you have searched KLA’s Careers website for legitimate job postings. KLA follows a recruiting process that involves multiple interviews in person or on video conferencing with our hiring managers. If you are concerned that a communication, an interview, an offer of employment, or that an employee is not legitimate, please send an email to [email protected] to confirm the person you are communicating with is an employee. We take your privacy very seriously and confidentially handle your information.
Skills Required
- BS/MS degree with applicable experience.
- 3-5 years supporting comparable capital equipment for the semiconductor industry.
- Project management and organizational skills.
- Clear and concise written and oral communication.
- Superior presentation skills.
- Good interpersonal/communication skills to understand customer needs.
KLA Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about KLA and has not been reviewed or approved by KLA.
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Retirement Support — U.S. programs include a formulaic 401(k) employer match with clearly described plan designs in company materials. Consistent plan structure and employer matching signal strong support for long‑term savings.
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Equity Value & Accessibility — A broad base of employees is eligible for RSUs and can participate in an ESPP, extending ownership beyond executives. Company materials position equity as a core component of total compensation.
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Strong & Reliable Incentives — A quarterly profit‑sharing program and performance bonuses are outlined in filings, providing regular variable pay opportunities. These incentives complement base pay and equity to lift overall earnings in strong periods.
KLA Insights
What We Do
KLA develops industry-leading equipment and services that enable innovation throughout the electronics industry. We provide advanced process control and process-enabling solutions for manufacturing wafers and reticles. In close collaboration with leading customers across the globe, our expert teams of physicists, engineers, data scientists and problem-solvers design solutions that move the world forward.
