Refurbishment Line Manager

What you would be expected to do

• Coordinate, organise, and oversee daily refurbishment line operations across multiple locations.
• Establish and monitor production targets, ensuring throughput, quality, and turnaround time (TAT) KPIs are consistently achieved.
• Oversee the end-to-end flow of returned products—from intake and diagnostics through repair, grading, and dispatch.
• Coordinate closely with logistics, warehouse, and supply chain teams to ensure efficient material flow.

• Maintain accurate and up-to-date inventory records for spare parts, refurbished goods, and field return goods across all locations.
• Oversee the intake, logging, and classification of all field return goods, ensuring proper condition assessment and traceability from receipt to final disposition.
• Manage spare parts inventory to ensure adequate stock levels for uninterrupted refurbishment operations while minimising excess or obsolete inventory.
• Implement stock control processes, including cycle counts, periodic stock audits, and reconciliation of physical and system inventory records.
• Work with procurement and supply chain teams to forecast spare parts requirements based on return volumes and repair trends.
• Ensure refurbished goods are appropriately graded, labelled, and stored, with clear visibility of available stock for redeployment or resale.
• Identify and escalate inventory discrepancies, shrinkage, or losses, and coordinate corrective actions.

• Coordinate, develop, and enable a team of refurbishment technicians and quality inspectors.
• Conduct regular performance reviews, identify development needs, and design training plans.
• Foster a workplace culture centred on accountability, safety, and teamwork.

• Implement and apply quality control standards at every stage of the refurbishment process.
• Oversee product grading frameworks to ensure accurate classification of refurbished units.
• Investigate quality issues and recurring defect trends using root cause assessment.

Process Improvement & Reporting

• Identify opportunities to improve efficiency, reduce waste, and lower refurbishment costs per unit.
• Maintain accurate operational records and produce regular reports on output, quality, inventory, and costs.
• Enable the implementation of new systems, tools, and processes as the refurbishment programme scales.

Health, Safety & Compliance

• Ensure refurbishment operations comply fully with health, safety, and environmental requirements.
• Conduct regular safety audits and maintain a safe working environment for all team members.
• Oversee disposal of non-recoverable components in line with e-waste and local regulatory requirements.

You might be a strong candidate if you

• Bachelor's degree in Engineering or another relevant discipline.
• Top academic performance from a top 5 regional or globally recognised university with a degree in engineering or other relevant disciplines. An advanced degree is an advantage.
• 5+ years of experience in a refurbishment, manufacturing, or repair operations environment. Proven experience managing production lines or technical teams in a fast-paced environment.
• Strong knowledge of solar PV systems, electrical wiring standards, and power electronics. Demonstrated experience in inventory management, including spare parts, returned goods, and finished goods stock control.
• Strong understanding of quality control, grading processes, and defect management. Excellent organisational skills with the ability to manage multiple priorities and locations.
• Excellent verbal and written communication skills with the ability to distil information and tailor communication to different audiences to achieve results.
• Passion for customer service and issue resolution. Ability to remain calm under pressure. Strong efficiency and organisational skills.
• Strong critical thinking skills with the ability to structure problems and drive solutions even in ambiguous situations.
• Entrepreneurial mindset with the ability to work autonomously, apply innovative thinking, solve problems effectively, and exercise sound judgment.
• Demonstrates humility.
  

What Sun King offers

• Professional growth in a dynamic, rapidly expanding, high-social-impact industry
• An open-minded, collaborative culture made up of enthusiastic colleagues who are driven by the challenge of innovation towards profound impact on people and the planet.
• A truly multicultural experience: you will have the chance to work with and learn from people from different geographies, nationalities, and backgrounds.
• Structured, tailored learning and development programs that help you become a better leader, manager, and professional through the Sun Center for Leadership.

About
Sun King is the world’s leading off-grid solar energy company, combining cutting-edge product design, fintech, and field operations to deliver energy access for the 1.8 billion people who live without an affordable and reliable electric-grid connection.Sun King has built a new kind of energy utility: distributed, green, customer-centric, and affordable. We bring clean, reliable, decentralized energy directly into people’s lives — from solar kits that provide first-time energy access to multi-kilowatt systems that serve both off-grid users and grid-connected customers powering larger homes, schools, hospitals, farms, offices, and light manufacturing.Already, 25 million homes and businesses rely on Sun King for electricity supply and the appliances and services it enables: lighting, televisions, fans, refrigeration, and smartphones. Sun King combines energy generation, energy-efficient appliances, installation, and financing into one seamless offering. Think of it as a distributed utility, designed for wherever energy is needed and designed to scale with its users as incomes and energy needs grow.Sun King makes solar products affordable to low-income households and businesses via ‘pay-as-you-go’ (PAYG) purchase financing. Sun King installs solar after customers pay a small deposit. Customers then make small, manageable payments of as little as US $0.14 a day via mobile money or cash.Instead of paying for expensive, polluting, and health-damaging kerosene for lighting or diesel for power, customers unlock savings through accessing solar power and after one to two years of payments, customers own their solar equipment outright.Sun King collects payments digitally through mobile money systems and its 35,000 field agents — over 1 million payments each day. To date, Sun King has extended more than $1.4 billion in PAYG loans to customers.Sun King began by powering homes and businesses with solar systems delivered through PAYG financing. Now, we’re using the same model to make smartphones and clean cooking equipment affordable: helping households connect to the digital economy and transition from wood-based fuels to modern, sustainable alternatives.Sun King employs 3,500 full-time staff in 14 countries, with specialties spanning product design, data science, logistics, customer service, sales, software, operations, and more — all with a passion to serve off-grid families. Sun King is committed to gender diversity in the workplace. Women represent 42% of Sun King’s workforce.