The Role
Provides on-site technical and labor support for refractory installation, relining, repairs, inspections, equipment maintenance, inventory, and customer assistance. Installs firebrick, ceramic fiber, gunite, poured, rammed, and pumped refractory materials in furnaces, ladles, and tundishes. Reads lining drawings, operates tools and lifting equipment, documents findings, monitors product stock, supports safety standards, and trains customer staff on installation procedures.
Summary Generated by Built In
HWI has a fantastic opportunity to join our Value Added Services team as a Refractory Support Specialist I.
The Refractory Support Specialist I represents HarbisonWalker International as an on-site and first call technical liaison servicing one or two accounts and receives direction from customer and supervisor on work to be complete. The Refractory Support Specialist I will work directly with internal Customer Service and Sales Representatives to provide customer(s) with the most cost-effective product to fit their needs and establish HarbisonWalker International as the product of choice. This position is a labor-intensive job, assisting the customer(s) in lining, relining and repairing furnaces, ladles, and tundishes.
Responsibilties
- Reading and interpreting refractory lining drawings; using brick saw and bricklaying equipment to lay brick up in ladles, furnaces, tundishes, etc.- handle bricks by hand for multiple hours at a time - perform plug changes, repair slide gates, etc.; teaching installation procedures to and providing guidance to correct procedures
- Assisting customer(s) staff with all types of refractory installation methods, including gunite, pouring, ramming, pumping, ceramic fiber and firebrick installation
- Assisting customer(s) staff with cleaning and preparing ladles, furnaces, tundishes, etc for repair, relining and fabrication
- Observing product performance at customer(s) site; performing in service inspections, post mortem tear outs, documenting findings and reviewing with the proper HarbisonWalker International team member(s)
- Working closely with customer(s), understanding their requirements and aiding them in obtaining the optimal performance of the products; monitoring stock levels to ensure the needs of customer(s) are met; placing replacement orders with HarbisonWalker Internationals Customer Service department
- Preventive and general maintenance tasks on refractory equipment; documenting the preventative maintenance
- Performing spare parts and equipment inventory count to ensure site specific standards are maintained; completing accurate and detailed refractory reports
- Observing and promoting safety and 5’S standards; complying with established facility safety policies and procedures, and other regulations as applicable; participating in daily safety tool box talks and monthly trainings; maintaining a safe and clean working environment
Requirements
- High school diploma or GED
- Ability to safely use brick saw and bricklaying equipment to lay brick
- Requires working knowledge of refractory lined units
- Ability to operate a jib crane and ensure the rigging of the load is correct
- Ability to safely operate a forklift
- Ability to safely operate various hand and electrical tools
- Ability to read, understand and work in conformity with work orders, as directed
- Ability to detect and correct unsafe or hazardous conditions of equipment and work environment
- Organized individual with emphasis on quality and the ability to meet deadlines
- Requires fundamental computer skills, experience in excel a plus
- Previous construction or manufacturing experience will be considered
Physical and Environmental Requirements
- Physical Activity: Requires more than 2/3 of the time standing, walking, using hands and fingers, reaching, climbing, balancing, stooping, kneeling, crouching, crawling, speaking, hearing, tasting or smelling; requires less than 1/3 of the time sitting.
- Lifting: Requires lifting up to 10 pounds more than 2/3 of the time; and lifting more than 100 pounds less than 1/3 of the time.
- Vision: Requires accurate close, distance, color and peripheral vision, including the ability to adjust focus and use peripheral vision.
- Environment: Requires more than 2/3 of the time working near moving mechanical parts, and being exposed to fumes, airborne particles and outdoor weather conditions; 1/3 to 2/3 of the time in wet or humid conditions, in extreme heat or cold, and exposed to toxic or caustic chemicals; and less than 1/3 of the time in an office setting, in high places, at risk of electrical shock and near vibration.
- Noise: Requires working in very loud conditions (over 85 decibels).
Skills Required
- High school diploma or GED
- Ability to safely use brick saw and bricklaying equipment to lay brick
- Working knowledge of refractory lined units
- Ability to operate a jib crane and ensure correct load rigging
- Ability to safely operate a forklift
- Ability to safely operate hand and electrical tools
- Ability to read, understand, and follow work orders
- Ability to detect and correct unsafe or hazardous equipment and workplace conditions
- Organization, quality focus, and ability to meet deadlines
- Fundamental computer skills
- Previous construction or manufacturing experience
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The Company
What We Do
Calderys is a leading global provider for industries operating in high-temperature conditions, specializing in thermal protection for industrial equipment with a wide range of refractory products.
