Referral Specialist

Posted 26 Days Ago
Be an Early Applicant
Worthington, OH, USA
In-Office
22-26 Hourly
Entry level
Other
The Role
Coordinates internal and external healthcare referrals, schedules patient appointments, tracks referral status, gathers clinical documentation, and supports insurance prior authorizations. Serves as a system navigator and patient advocate by addressing healthcare, financial, transportation, interpreter, and social barriers. Maintains accurate registration and charts, communicates with patients and providers, and cross-trains for front desk and medical assistant duties.
Summary Generated by Built In

Want to make an impact? I Am Boundless is hiring for a Referral Specialist! Boundless is a non-profit organization specializing in assisting individuals with I/DD and has been serving Ohio for over 40 years. At I Am Boundless, we’re on a mission to build a world that realizes the boundless potential of all people. Join our team, which shares a common passion and purpose in empowering our community.

Benefits – Why Join Boundless?

Financial & Retirement

  • 401(k) Retirement Plan with 5% Employee Matching after Six Months of Employment – Immediately 100% Vested
  • Annual Increases

Paid Time Off

  • 80 Hours of Paid Time Off
  • 8 Paid Holidays

Health & Wellness

  • Medical Insurance
  • Flexible Benefit Options Including Dental, Vision and Wellness Support
  • Flexible Spending Account (FSA) 
  • Dependent Care Account (DCA) 
  • Life Insurance & Supplemental Life Insurance
  • Disability Insurance

Professional Support

  • Tuition Discount Opportunities with Schools like Capella University & Franklin University
  • A Qualified Employer for the Federal Public Service Loan Forgiveness (PSLF)
  • Paid Training & Development Opportunities

Perks & Discounts

  • Employee Assistance Program (EAP) - Counseling, Therapy, Finance, Legal
  • Discount Programs (Ex: Pet Insurance, Movie Tickets, Theme Parks, Costco Membership, etc.)
  • Wellbeing Resources (Up to $50 off Health Insurance Premium Monthly)

What You’ll Do:

As a Referral Specialist, you’ll play a meaningful role on the Boundless Health team by partnering with the clinical staff to ensure that patients can access the services that they need and reduce the risks that fragmented care present. This individual coordinates services both internal and external to Boundless Health and is responsible for assisting patients in scheduling specialty visits and collecting documentation from referred appointments.

Education, Skills, Experience and Requirements

• High school diploma

• Medical assistant certification a plus

• Valid driver’s license and insurable driving record, if applicable.

Ready to make a difference? Apply today and join a company where you can realize your Boundless potential! 

All candidates selected to undergo the pre-employment process will be required to complete a background check, drug screen, and health screen, as applicable for the role.

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, protected veteran status or any other characteristic protected by law


Monday through Thursday - 9:30 a.m. to 6:00 p.m.
Friday - 8:00am - 4:30pm

Skills Required

  • High school diploma
  • Medical assistant certification
  • Valid driver's license and insurable driving record, if applicable
  • Experience working in a healthcare setting
  • Strong customer service focus
  • Effective verbal and written communication skills
  • Teamwork orientation
  • Ability to stay organized and manage competing priorities
  • Good judgment
  • Resourcefulness in problem solving
  • Ability to follow through with delegated tasks and accountability
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The Company
HQ: Worthington, Ohio
722 Employees

What We Do

Boundless is more than a company name. It’s a statement about who we are and what we believe. For nearly forty years, we have provided individuals with intellectual and developmental disabilities (I/DD) and behavioral health challenges the freedom and opportunity to live boundless lives. Founded in 1980 as Franklin County Residential Services, we have grown from a modest, centralized organization into a dynamic family of nonprofits engaged with I/DD and behavioral health communities across the state. From residential support and vocational habilitation to applied behavior analysis and outpatient services, we proudly offer person-centered care that celebrates each individual and encourages them to become active participants in the communities where they live, work, and play.

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