Referral Response Coordinator

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES

• Responds promptly and appropriately to potential donor referrals to assess suitability and enhance the donation process.
• Conducts chart reviews and determines medical suitability in conjunction with DNWest clinical staff.  Understands and accurately maintains donor information and charting.
• Assesses hemodynamic stability and develops strategies in conjunction with DNWest clinical staff to maintain organ function.
• Collaborates with physician and other hospital personnel to develop plan for referral management from initial referral through declaration of death/donation after cardiac death evaluation.
• Provides education to hospital staff about the donation process.          
• Reviews medical-legal documentation pertaining to brain death, ensures declaration is completed according to hospital policy and in accordance with American Association of Neurology Guidelines.
• Provides emotional support and expertise in donation process for donor families and utilizes DNWest staff or hospital resources, as needed.

QUALIFICATIONS

• Strong organizational skills.
• Works well under pressure.
• Ability to communicate and present information effectively and concisely within a team environment.
• Strong interpersonal skills.
• Proactive team player who can multitask with ease and uphold organizational core values.
• Strong attention to detail, excellent written and verbal communication skills.  Thrives in a fast-paced dynamic environment and adjusts to new priorities as required.

EDUCATION AND EXPERIENCE

• Bachelor’s degree in allied or health science or equivalent experience.
• Licensed vocational nurse, emergency medical technician, paramedic, or registered respiratory therapist preferred.
• Previous organ procurement organization experience preferred.
• Experience in medical/critical care field preferred.