The Patient Access Representative is responsible for pre-registration, registration and admission functions.
What you will do
Verify insurance requirements
Responsible for upfront collections, co-pays and high deductibles
Ensure that all entries concerning demographic, financial and advanced directives are accurate
Collect non-covered fees
Complete all phases of registration process, (i.e.) other papers, patient bracelet, patient rights, Health Care Proxy info etc
Minimum Qualifications
Minimum high school diploma or equivalent, college preferred.
Medical terminology skills.
Relevant medical office, hospital / physicians billing or patient registration experience preferred.
Excellent customer service, verbal communication and interpersonal skills required.
Position Highlights and Benefits
Full-time, 37.5 hours per week. Day shift
Why You’ll Love Working Here
Benefits effective Day 1
Competitive pay
Career growth and advancement opportunities
Diverse and inclusive culture
Patient-first environment
About Us
We are a dedicated network of primary care providers, specialists, and surgeons serving communities across Connecticut and Western Massachusetts. As part of Trinity Health Of New England, we provide comprehensive care including urgent care, imaging, surgery, rehabilitation, and more—serving thousands of patients each year.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
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What We Do
Trinity Health is one of the largest not-for-profit, Catholic health care systems in the nation. It is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians caring for diverse communities across 25 states. Nationally recognized for care and experience, the Trinity Health system includes 88 hospitals, 131 continuing care locations, the second largest PACE program in the country, 125 urgent care locations and many other health and well-being services. Based in Livonia, Michigan, its annual operating revenue is $20.2 billion with $1.2 billion returned to its communities in the form of charity care and other community benefit programs.
