Description
About us:
At Orthodontic Experts, we are committed to delivering exceptional patient care and setting the standard for orthodontic excellence. With 32 locations across the greater Chicagoland area, Wisconsin, and Indiana, and continued growth ahead, we are focused on transforming smiles and making a meaningful impact in the communities we serve.
We are looking for team members who are passionate about high-quality care and align with our Core Values:
- Accountability
- Continuous Improvement
- Inclusion
- Integrity
- Respect
- Teamwork
- Transparency
If you are seeking an opportunity to grow your career in a purpose-driven, patient-centered organization, we encourage you to apply.
Job Duties include but are not limited to:
- Conducting face-to-face meetings with existing and potential dentists in the field to offer service
- Nurturing relationships with current dentists by initiating regular meetings with them, within current territory (Lunch and Learn)
- Monitoring the company’s competitors, market trends to understand and adjust the strategy to gain more referrals.
- Create and monitor a pipeline with existing and future leads
- Report on the territory and new dentists and current referral base
- Relationship building with dentists through holiday gifts and email campaigns
- Sharing digital information via social media outlets to current and potential dentists
- Support our doctors in building a relationship with referring and new dentists
- Recaps, reporting, agendas, and timelines to direct manager
- Produces research and competitive analysis
Requirements
- High School or equivalent (GED)
- Previous dental customer service experience preferred
- Client services experience preferred
- Creative and Organized
- Community Outreach (1 year preferred)
- Strong Interpersonal skills
- Ability to develop lasting professional relationships with clients
- Strong Speaking Skills
- Driver’s License
Working Hours/Location
- Monday-Friday 8:00 AM-5:00 PM must be flexible
- Occasional Saturdays
- Some Holidays
- Location is in the field will be traveling 95% of the job
- Reporting base location: 1700 W Higgins Rd, Suite 320, Des Plaines IL, 60018
- Travel required: Portage, IN, Munster, IN, Merrillville, IN Joliet, IL & Orland Park, IL
Benefits (for our full-time employees):
- Company vehicle, iPass, and gas card (contingent upon successfully clearing the Motor Vehicle Records background check)
- Paid Time Off
- Holiday Pay
- Medical, Dental, Vision, and Life Insurance
- Accident Insurance
- Short-Term Disability
- Long-Term Disability
- Employee Assistance Program
- Health Savings Account
- Dependent Care Account
- 401(k) and matching
- Pet Insurance
- Tuition Assistance Program
- Identity Theft Protection
- MetLife Met Law Legal Insurance
- Transit Reimbursement - Commuter Account
- Free and discounted Orthodontic Treatments
Skills Required
- High School diploma or GED
- Previous dental customer service experience
- Client services experience
- Creative and organized
- Community outreach experience (1 year)
- Strong interpersonal skills
- Ability to develop lasting professional relationships with clients
- Strong speaking/presentation skills
- Valid driver's license
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What We Do
Orthodontic Experts is a multi-location orthodontic practice headquartered in Des Plaines, Illinois, delivering accessible orthodontic care across Illinois, Wisconsin and Indiana. They offer traditional braces, ceramic and clear aligners (including Invisalign and 3M Clarity), emphasize affordability and patient experience, and engage in community programs and local outreach while maintaining multiple clinic locations and centralized scheduling.
