Referral Executive

Posted One Month Ago
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DKI Jakarta, IDN
In-Office
Junior
Healthtech • Other • Professional Services • Financial Services
The Role
Develop and maintain relationships with external referrers (doctors, agencies, insurers, embassies, online aggregators), set and pursue referral targets, ensure accurate patient data recording for reports, and manage agreements and key accounts to maximize hospital service utilization.
Summary Generated by Built In
Company Description

Siloam Hospitals Kebon Jeruk is a hospital strategically located in West Jakarta, next to the Jakarta-Merak toll road. Siloam Hospitals Kebon Jeruk is a modern hospital offering a wide range of comprehensive clinical services and features several centers of excellence such as orthopedics, cardiology, the Emergency Room (ER), gastroenterology, urology, pediatrics, and neurology.

Siloam Hospitals Kebon Jeruk also received the Grand Winner of the Asian Patient Safety Award in the category of Innovation in Safety Communication in India on September 5, 2014, and was accredited by the Joint Commission International (JCI) on August 13, 2016. Siloam Hospitals Kebon Jeruk was also accredited by the Hospital Accreditation Commission (KARS) with the highest rating of PARIPURNA on July 18, 2017.

Job Description

•Determining targets for external parties (doctors/specialists/agents/agencies) based on hospital facilities, resources, and needs to grow according to the approach strategy in introducing hospital services and facilities.

•Establishing good and regular cooperation with external parties to maximize the utilization of hospital facilities and services.

•Ensuring the completeness and accuracy of patient data recording for use in monthly reports.

•Building, maintaining, and monitoring good relationships with International Insurance/Agencies/Embassies served as well as Online Aggregators to ensure compliance with agreements.
 

Qualifications

 •Bachelor Degree from Healthcare Administration, Business Administration, or relevant field.

•Excellent verbal and written communication skills for interacting with patients, referring providers, and internal staff.

•Strong customer service skills to provide a positive experience for patients and referring providers.

•Experience building networks and experience managing internal and external stakeholder relationships

•At least 2-3 experiences in relevant disciplines. Key account management, contract negotiation.

Additional Information

[BEWARE OF RECRUITMENT SCAMS]

It has come to our attention that there are fake job offers claiming to be hiring for Siloam Hospitals Group. Please note that Siloam Hospitals Group do not require applicants to make payment when seeking employment with our hospitals.

Skills Required

  • Bachelor Degree from Healthcare Administration, Business Administration, or relevant field
  • Excellent verbal and written communication skills for interacting with patients, referring providers, and internal staff
  • Strong customer service skills to provide a positive experience for patients and referring providers
  • Experience building networks and managing internal and external stakeholder relationships
  • At least 2-3 years experience in relevant disciplines such as key account management and contract negotiation
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The Company
10,287 Employees
Year Founded: 1996

What We Do

Siloam Hospitals Group, operating as PT Siloam International Hospitals Tbk, is the largest private hospital network in Indonesia. The company provides comprehensive healthcare services through an extensive network of hospitals, featuring international standard facilities and professional medical personnel. Its mission is to deliver high-quality, accessible healthcare across Indonesia, combining professional medical expertise with state-of-the-art medical equipment.

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