Referral Coordinator

Posted 8 Days Ago
Be an Early Applicant
Delray Beach, FL, USA
In-Office
Mid level
Healthtech • Biotech
The Role
Coordinate and process patient referrals and external orders, schedule referred patient visits, obtain payer pre-authorizations, assist patients with insurance resources, manage medical records, and communicate with patients, providers, and insurers to approve medications and ensure accurate documentation.
Summary Generated by Built In

The Referral Coordinator is responsible for all referrals for the medical offices in the market. Process patient referrals for the practices in the market. Facilitates orders outside to outside facilities. Coordinate scheduling of office visits for the referred patient. Assist patient with finding resources that accept the various insurances. Obtains pre-authorization from payers. Calls insurance companies to get medications approved that may have been denied due to formulary changes.  

 

Responsibilities
  • Process patient referral  

  • Facilitates orders outside to outside facilities  

  •  Answers telephones in a prompt and courteous manner  

  • Coordinate scheduling of office visits for the referred patient  

  • Assist patient with finding resources that accept the various insurances  

  • Obtains pre-authorization from payers  

  • Calls insurance companies to get medications approved that may have been denied due to formulary changes  

  • Ensures that all contacts with patients, the public, physicians and other personnel are carried out in a friendly, courteous, helpful and considerate manner  

  • Manage, copy, and review medical records to ensure accuracy  

Qualifications
  • High School Diploma/GED  

  • 4 years of experience in a Physician Practice required  

  • Completion of Medical Office Assistant program preferred  

  • Healthcare management/administration certification preferred  

  • EMR/EHR experience preferred, NextGen or Athena experience preferred  

  • Proficiency in a windows environment with a working knowledge of Word, Outlook, and the Internet is required  

  • Willingness to be flexible and adaptable in a complex, matrix environment 
    #LI-JK1

About Us

Fuel your passion for patient-centered care and elevate your medical career in our thriving physician office. Join our collaborative team, where every day brings new opportunities to make a meaningful impact on the well-being of our community.

At Tenet Physician Resources, we understand that our greatest asset is our dedicated team of professionals. That’s why we offer more than a job – we provide a comprehensive benefit package that prioritizes your health, professional development, and work-life balance. The available plans and programs include:

  • Medical, dental, vision, and life insurance
  • 401(k) retirement savings plan with employer match
  • Generous paid time off
  • Career development and continuing education opportunities
  • Health savings accounts, healthcare & dependent flexible spending accounts
  • Employee Assistance program, Employee discount program
  • Voluntary benefits include pet insurance, legal insurance, accident and critical illness insurance, long term care, elder & childcare, auto & home insurance

Note: Eligibility for benefits may vary by location and is determined by employment status

About the Team

The Palm Beach Health Network Physician Group (PBHN), also known as Tenet Florida Physician Services (TFPS), is comprised of hospitals and care centers, a large multi-specialty physician group, various ambulatory surgery centers and outpatient diagnostic facilities spanning Palm Beach County. We are the largest healthcare network in Palm Beach County and recognized for providing the highest quality healthcare, combining leading-edge health services with patient-centric care. With the greatest longevity in the community, along with hospitals and care centers that span the entirety of Palm Beach County, more patients trust PBHN than any other in the region.

Skills Required

  • High School Diploma or GED
  • 4 years of experience in a Physician Practice
  • Completion of Medical Office Assistant program
  • Healthcare management/administration certification
  • EMR/EHR experience
  • NextGen or Athena experience
  • Proficiency in Windows with knowledge of Word, Outlook, and Internet
  • Willingness to be flexible and adaptable in a complex, matrix environment
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The Company
HQ: Dallas, Texas
43,105 Employees

What We Do

Tenet Healthcare Corporation (NYSE: THC) is a diversified healthcare services company headquartered in Dallas. Our care delivery network includes United Surgical Partners International, the largest ambulatory platform in the country, which operates ambulatory surgery centers and surgical hospitals. We also operate a national portfolio of acute care and specialty hospitals, other outpatient facilities, a network of leading employed physicians and a global business center in Manila, Philippines. Our Conifer Health Solutions subsidiary provides revenue cycle management and value-based care services to hospitals, health systems, physician practices, employers, and other clients. Across the Tenet enterprise, we are united by our mission to deliver quality, compassionate care in the communities we serve. For more information, please visit www.tenethealth.com.

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