DoveLewis Veterinary Emergency and Specialty Hospital is hiring a full-time Referral Coordinator to join our Client Experience Team. If you are detail-oriented and have a genuine love of and respect for all animals, we would love to hear from you!
About This Position:
As a Referral Coordinator you will act as a liaison between pet owners, referring veterinarians (rDVMs), and DoveLewis’ Specialty departments. You will be tasked with coordinating appointments, managing medical record communications, and supporting a seamless client experience from check-in to discharge. Our ideal candidate will have strong communication skills, an eye for detail and organization and, above all, a genuine love of animals and an appreciation for the human-animal bond.
Wage Range: 22-24 hourly depending on experience, education, and certification.
Schedule: This position is anticipated to be Monday – Friday, 40 hours per week. As you will be working in conjunction with our Specialty departments, the hours will closely align with standard daytime business hours.
What are we looking for in a candidate?
- High school diploma or GED required
- Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
- At least 6 months of experience in an emergency or specialty veterinary setting
- Prior experience using veterinary practice management software required
- Veterinary assistant experience is a plus
- Any suitable combination of experience or education may substitute for the above.
What you can look forward to at DoveLewis:
- Advancing your emergency and critical care skillset at a teaching hospital dedicated to the growth of our employees.
- Equitable Health Benefits including
- Medical
- Dental
- Vision
- $0 mental health copays
- preventative care
- LGBTQIA-friendly providers
- options for families
- Life Insurance
- Flexible Spending Account (medical and dependent care)
- Paid vacation and sick time
- Holiday pay
- Bereavement leave, including time off when a pet family member passes away
- 403(b) retirement account with free financial advising available
- Student debt repayment assistance for all employees
- As part of a nonprofit with community-focused services your work makes a difference to the animal-loving community and to individual pet owners on a daily basis.
How to apply:
To be considered, you must complete the online application and upload a resume. Resumes received without a completed online application will not be considered.
DoveLewis is an equal opportunity employer dedicated to workforce diversity and a drug-free workplace. Pre-employment drug and background screening required.
Skills Required
- High school diploma or GED
- Minimum 1 year of experience in a fast-paced administrative, receptionist, or client service role
- At least 6 months of experience in an emergency or specialty veterinary setting
- Prior experience using veterinary practice management software
- Veterinary assistant experience
- Pre-employment drug and background screening
What We Do
DoveLewis is a nonprofit, mission-driven teaching hospital based in Portland, Oregon. Established in 1973, it provides 24/7 emergency and specialty veterinary care, serving as the only nonprofit, 24-hour emergency and intensive care unit in the region. DoveLewis is also a hub for education and community, relying on donor support to maintain its essential medical services for Oregon's animals.
