Referral Coordinator

Posted 4 Days Ago
Be an Early Applicant
Suffolk, VA, USA
In-Office
22-33 Hourly
Junior
Healthtech
The Role
Coordinates referrals and preauthorization approvals among patients, primary care providers, specialists, and insurance companies. Verifies insurance coverage, processes referrals, supports authorization for drugs and services, and maintains organized communication across stakeholders. Requires health insurance experience, knowledge of Medicare, Medicaid, third-party payers, medical terminology, and preferably EPIC.
Summary Generated by Built In

City/State

Suffolk, VA

Work Shift

First (Days)

Overview:

Sentara Foot & Ankle Specialists Belleharbour is seeking to hire a Full-Time Referral Coordinator in Suffolk, VA.

Position Hours: Monday-Friday, 8a – 430p, Dayshift. NO NIGHTS, HOLIDAYS or WEEKENDS!

Position Location: Suffolk, VA

Overview

Provides a direct link between patients, primary care providers, specialty providers, and insurance companies. Coordinates referral process from primary care providers as well as pre-authorization approvals for drugs and other services as ordered by provider.

Medical terminology preferred. Knowledge of Medicare, Medicaid and third-party payers. One year of experience with insurance verification/referral processing preferred. Knowledge of EPIC preferred. Proficient in use of computers and excellent organizational skills.

Education

  • High School Diploma or Equivalent

Experience

  • Health Insurance Plans 1 year experience required
  • Medical terminology preferred
  • One year of experience with insurance verification/referral processing preferred
  • Knowledge of EPIC preferred
  • Knowledge of Medicare, Medicaid and third-party payer
  • Strong Organizational Skills

Keywords: Referral Coordinator, Health Plan, Medical Office, Talroo-Allied Health

We provide market-competitive compensation packages, inclusive of base pay, incentives, and benefits. The base pay range for full-time employment is $21.73 - $32.91 hourly. Additional compensation may be available for this role, such as shift differentials, standby/on-call pay, overtime, shift premiums, extra-shift incentives, or bonus opportunities. Compensation within the range may vary based on qualifications, experience, location, market conditions, and business needs.

Benefits: Caring For Your Family and Your Career

Medical, Dental, Vision plans

• Adoption, Fertility and Surrogacy Reimbursement up to $10,000

• Paid Time Off and Sick Leave

• Paid Parental & Family Caregiver Leave

• Emergency Backup Care

• Long-Term, Short-Term Disability, and Critical Illness plans

• Life Insurance

• 401k/403B with Employer Match

• Tuition Assistance – $5,250/year and discounted educational opportunities through Guild Education

• Student Debt Pay Down – $10,000

•Pet Insurance 
•Legal Resources Plan
•Colleagues have the opportunity to earn an annual discretionary bonus if established system and employee eligibility criteria is met.

Sentara Health is an equal opportunity employer and prides itself on the diversity and inclusiveness of its close to an almost 30,000-member workforce. Diversity, inclusion, and belonging is a guiding principle of the organization to ensure its workforce reflects the communities it serves.


In support of our mission “to improve health every day,” this is a tobacco-free environment.

For positions that are available as remote work, Sentara Health employs associates in the following states:

Alabama, Delaware, Florida, Georgia, Idaho, Indiana, Kansas, Louisiana, Maine, Maryland, Minnesota, Nebraska, Nevada, New Hampshire, North Carolina, North Dakota, Ohio, Oklahoma, Pennsylvania, South Carolina, South Dakota, Tennessee, Texas, Utah, Virginia, Washington, West Virginia, Wisconsin, and Wyoming.

Skills Required

  • High school diploma or equivalent
  • One year of experience with health insurance plans
  • Knowledge of medical terminology
  • One year of experience with insurance verification or referral processing
  • Knowledge of EPIC
  • Knowledge of Medicare, Medicaid, and third-party payers
  • Proficiency using computers
  • Strong organizational skills

Sentara Healthcare Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Sentara Healthcare and has not been reviewed or approved by Sentara Healthcare.

  • Parental & Family Support Four weeks of paid parental leave at full base pay and two weeks of job‑protected family caregiver leave support major life and care needs. Emergency back‑up care and reimbursements for infertility, adoption, and surrogacy further bolster family support.
  • Retirement Support A 401(A) plan alongside 403(B)/401(K) employer matching is designed to strengthen long‑term financial security. Company‑paid life insurance with buy‑up options adds additional protection for families.
  • Flexible Benefits Choice of medical plan designs and dental/vision options enables tailoring coverage to individual needs. An annual election between tuition assistance and student‑loan repayment offers flexibility to align with financial or education priorities.

Sentara Healthcare Insights

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The Company
HQ: Norfolk, VA
10,975 Employees
Year Founded: 1888

What We Do

Sentara Healthcare celebrates a 130-year history of innovation, compassion and community benefit. Based in Norfolk, VA, Sentara is a diverse not-for-profit family of 12 hospitals, an array of integrated services and a team of nearly 30,000 strong on a mission to improve health every day. This mandate is pursued through a disciplined strategy to achieve Top 10% performance in key measures through shared best practices, transformation of primary care through clinical integration and strategic growth that adds value to the communities we serve in Virginia and North Carolina.

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