Referral Coordinator

InGenesis is currently sourcing for Referral Coordinator candidates to work for our client. In this role, you will process referrals for off-site specialty consults and follow-up medical appointments.

If you meet the qualifications outlined below, apply today and we’ll reach out to answer any questions you may have!

Responsibilities and Duties:

• Prepares, updates, and maintains medical referral.
• Coordinates the purchase or rental of durable medical equipment.
• Contacts the off-site community medical providers to schedule appointments.
• Tracks compliance with scheduled patient appointments.
• Recognize documentation inconsistencies in referrals within the eHR ensuring compliance and resolution.
• Coordinates transportation and creates the sealed medical record packet.
• Handles all correspondence requiring authorizations for payment of medical services.
• Completes reports needed to ensure that all referrals have been completed correctly before they are transmitted for payment and corrects any errors found.
• Assists to reconcile and resolve denied outside provider claims.
• Performs record keeping functions.

Minimum Qualifications:

• High School Diploma or GED equivalent.
• Minimum of one-year experience in a healthcare setting as a medical record technician, medical record clerk, or similar position.
• Minimum of one-year of experience scheduling medical appointments, such as radiology procedures, specialty consults follow-up appointments, and surgical procedures.
• Heartsaver CPR AED certification through the American Heart Association
• Strong oral and written communication skills.
• Knowledge of the basic principles and standards of eHR procedures and methods.
• Basic fluency of medical terminology.
• Knowledge of Current Procedural Terminology (CPT) codes.
• Knowledge of and functional proficiency in common Microsoft Office programs.
• Knowledge of HIPAA/Privacy Act as well as Personally Identifiable Information (PII).
• Verbal proficiency in Spanish (preferred, not required).

Physical Demands:

• The work requires some physical exertion, such as long periods of standing; walking or jogging unaided over rough, uneven, or rocky surfaces; recurring bending, crouching, stooping, stretching, reaching, or similar activities; or recurring lifting of moderately heavy patients or equipment.
• The work may require specific, but common, physical characteristics and abilities, such as agility and dexterity, visual, and hearing capabilities.
• Must be able to respond to any medical emergency in the facility, via foot, within four minutes and perform CPR/emergency care standing or kneeling.
• Must have the ability to assist sick, injured, or aging detainees or staff exiting the building during an emergency.

Equal Employment Opportunity Statement:

InGenesis is an equal opportunity employer committed to fostering a diverse, inclusive, and equitable workplace. We comply with all applicable federal, state, and local employment laws, including recent executive orders, and strictly prohibit discrimination, harassment, or retaliation based on race, color, religion, sex, sexual orientation, gender identity, national origin, disability, genetic information, age, veteran status, or any other characteristic protected by law.

InGenesis is dedicated to making reasonable accommodations for qualified individuals with disabilities and ensuring that all employment decisions are based on qualifications, merit, and business needs. Please visit our website at https://www.ingenesis.com/careers/site-accommodations for more information.

To learn more about your rights, please refer to the Know Your Rights: Workplace Discrimination is Illegal poster issued by the U.S. Equal Employment Opportunity Commission (EEOC).

Company Statement:

With decades of experience, InGenesis has grown into one of North America’s most trusted Healthcare Services Firms, which includes comprehensive health and workforce solutions. As the industry landscape shifts with new challenges in patient care, quality and compliance requirements, workforce retention, and operational efficiencies, we deliver strategic, data-driven solutions that include redefining workforce management and clinical service delivery. Explore InGenesis to discover how our expertise, innovative strategies, and commitment to excellence are shaping the future of healthcare workforce solutions. Join us in celebrating the professionals who define the next era of healthcare.