CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only.
Love Where You Work!
Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community.
If you’re ready for a rewarding new career, join Team Bronson and be part of the experience.
LocationBAH Bronson at HomeTitleReferral CoordinatorThe Referral Coordinator coordinates all aspects of the referral process, including referral activity in the office between the patient, physician, specialty office, primary care office, and insurance company. Employees providing direct patient care must demonstrate competencies specific to the population served.
Requirements:
High school diploma or general education degree (GED) and 1-2 years related experience and/or training required
Successful completion of a Medical Assistant or LPN program preferred
Current Medical Assistant Registry or Certification, or LPN license preferred (must be in good standing and valid in the state of Michigan).
Requirements For Financial Clearance ONLY - High school diploma or general education degree (GED) and 1-2 years related experience and/or training required
Requirements For ProHealth ONLY - Medical Assistant Registry or Certification, or LPN license in the state of Michigan required within 90 days of hire.
• Knowledge of medical terminology, and CPT, ICD-9 coding
• Must have excellent computer skills (i.e. Microsoft Office, Medic).
• Must have excellent verbal and written communication skills.
• Ability to maintain positive customer service.
• Ability to establish effective working relations with office staff and employees in a team environment.
• Must maintain the highest level of confidentiality.
• Effective prioritization skills and ability to manage time independently.
• Maintain patient confidentiality.
• Maintain excellent customer service, including problem-solving payor issues.
• Manages electronic health record referral/order work queues according to office/provider preference and the needs of patients.
• Coordinates and schedules referral activity.
• Obtains accurate billing and demographic information.
• Assures prior authorization for requested services under payer guidelines.
• Communicates delays/denials to ProHealth team and employer.
• Process referrals by CPT, ICD-9 coding.
• Participates in case management meetings.
• Additional duties based on department
Responsibilities For Digestive Health Only -
• Includes processing and scheduling of all Digestive Health procedures throughout the System
• Cross-trained to assist with both check-in and check-out of patients
• Work on a rotational basis to cover the in-person scheduling desk
Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects.
ShiftFirst ShiftTime TypeFull timeScheduled Weekly Hours40Cost Center7300 Home Care (BAH)Agency Use Policy and Agency Submittal Disclaimer
Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration.
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Skills Required
- High school diploma or GED and 1-2 years related experience and/or training
- Successful completion of a Medical Assistant or LPN program
- Current Medical Assistant Registry or Certification, or LPN license (preferred; required within 90 days for ProHealth hires in Michigan)
- Knowledge of medical terminology and CPT, ICD-9 coding
- Excellent computer skills (Microsoft Office, Medic) and experience with electronic health records
- Excellent verbal and written communication skills
- Ability to maintain patient confidentiality and highest level of confidentiality
- Ability to provide positive customer service and problem-solve payer issues
- Ability to establish effective working relations and work in a team environment
- Effective prioritization skills and ability to manage time independently
- Manage EHR referral/order work queues according to office/provider preference
- Coordinate and schedule referral activity, obtain accurate billing and demographic information
- Assure prior authorization for requested services under payer guidelines
- Communicate delays/denials to ProHealth team and employer
- Process referrals by CPT, ICD-9 coding and participate in case management meetings
- Digestive Health roles: process and schedule Digestive Health procedures, cross-trained for check-in/check-out, rotate to cover in-person scheduling desk
What We Do
Bronson Healthcare is a leading health system in southwest Michigan that provides a comprehensive range of medical services, including hospitals, primary care, and specialized care.
