Referral Coordinator (30473)

Why work for Ampla Health?   30473

Ampla Health provides the individuals and communities we serve with high quality, comprehensive, community health care that is accessible to all and culturally and linguistically appropriate.

• Great Benefits including Medical, Dental, and Vision
• 4 weeks paid time off to start.
• 9 paid holidays
• 401k and profit sharing
• Full time, Monday to Friday
• Great work/home life balance

General Purpose
The Referral Coordinator provides administrative and medical support to providers by coordinating patient referrals and ensuring a smooth flow of care within the clinic.

Key Responsibilities

• Initiate and process patient referrals according to clinic protocols
• Schedule referral appointments and maintain referral tracking in the Dashboard and HER
• Communicate with patients, insurance companies, and outside providers regarding referrals
• Maintain referral logs, EHR worklists, and documentation in a timely manner
• Track and complete referrals according to established procedures and productivity expectations
• Enter and maintain accurate patient data in clinic systems
• Participate in staff meetings, trainings, and quality improvement activities
• Provide excellent customer service and assist patients as needed
• Perform other duties as assigned

Qualifications

• High School Diploma or GED required
• Medical Assistant certification required
• Minimum typing speed of 40 WPM
• Basic Microsoft Word and computer skills
• Bilingual (English/Spanish, English/Punjabi, or English/Hmong) preferred
• Strong communication, organization, and multitasking skills

Work Environment
Office-based clinic environment with regular interaction with patients, staff, and outside providers. Must be able to communicate clearly, use standard office equipment, and lift up to 40 pounds when necessary.