Referral and Billing Specialist

Posted 11 Days Ago
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Union City, CA, USA
In-Office
Mid level
Kids + Family • Professional Services
The Role
Processes Early Intervention referrals, maintains billing records and client files, performs detailed data entry, communicates with families and healthcare or school partners, generates program reports, and supports scheduling and office administration. The role requires accurate documentation, confidentiality under HIPAA, database maintenance, and coordination with therapists and program staff.
Summary Generated by Built In

Job Title: Administrative Coordinator – Supporting Early Intervention (Home-Visits)
Location: Union City, CA
Job Type: Full-time

Company Overview:
Ascend is a trusted healthcare service provider in the East Bay, renowned for its dedication to supporting children with special needs and their families. As a woman-driven, pediatric therapist-led organization, Ascend takes pride in delivering high-quality care with compassion and expertise. We are seeking a meticulous and detail-oriented Administrative Coordinator to join our team in Union City and support our Little Miracles inclusion program.

The Little Miracles program is designed to provide specialized support for children with special needs in an inclusive preschool setting, fostering growth and learning in a collaborative environment.

Position Overview:
We are looking for an Administrative Coordinator to assist with managing referrals, tracking program data, and supporting day-to-day administrative operations. This role is vital to ensuring the smooth functioning of our Little Miracles program and requires someone highly organized, capable of handling detailed data entry, and comfortable working in a fast-paced environment.

Key Responsibilities:

  • Process referrals for the Early Intervention program, ensuring timely and accurate data entry.
  • Manage and maintain program-related documentation, including billing records and client files.
  • Communicate with families, healthcare providers, and school districts to obtain and verify referral information.
  • Collaborate with therapists and program coordinators to ensure seamless communication and scheduling.
  • Perform high-volume, detailed data entry for billing and program tracking purposes.
  • Generate reports and maintain databases to monitor program outcomes and client progress.
  • Support administrative tasks related to the Union City location, including answering calls, responding to emails, and assisting visitors.
  • Uphold confidentiality and compliance with HIPAA standards.

Qualifications:

  • Bachelor’s Degree preferred; relevant experience may be considered in lieu of a degree.
  • Minimum of 3+ years of experience in office administration, billing, healthcare administration, or data entry.
  • Exceptional attention to detail and accuracy in handling data and documentation.
  • Proficiency in Microsoft Office Suite and tools such as Google Drive, Google Sheets, and Google Chat.
  • Strong organizational and multitasking skills.
  • Effective communication skills, both verbal and written.
  • Experience with billing or referrals in a healthcare or educational setting is a plus.
  • Spanish language skills are a bonus but not required.

Benefits:

  • Comprehensive health benefits, including Medical, Dental, and Vision insurance.
  • 401(k) plan with company matching.
  • Flexible spending account.
  • Paid time off and employee discounts.
  • Life insurance and additional benefits.

Schedule:

  • Full-time position, Monday to Friday, 8:30 AM – 5:00 PM, at 29516 Kohutek Way, Union City, CA 94587, USA.
  • You must be able to reliably commute to or relocate to Union City, CA, before starting work.

Why Join Us?
Ascend Rehab Services, Inc. offers a supportive and collaborative work environment where your contributions make a tangible difference. Join a team dedicated to empowering children with special needs and their families.

How to Apply:
Please submit your resume and a cover letter detailing your relevant experience and why you are interested in this position. If you have questions, please call David at (510) 362-0835 or email [email protected].
#INDPE

Skills Required

  • Bachelor's degree, or relevant experience in lieu of a degree
  • At least 3 years of experience in office administration, billing, healthcare administration, or data entry
  • Exceptional attention to detail and accuracy with data and documentation
  • Proficiency with Microsoft Office Suite, Google Drive, Google Sheets, and Google Chat
  • Strong organizational and multitasking skills
  • Effective verbal and written communication skills
  • Billing or referral experience in a healthcare or educational setting
  • Spanish language skills
  • Ability to reliably commute to or relocate to Union City, California before starting
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The Company
HQ: Union City, CA
200 Employees
Year Founded: 2004

What We Do

Ascend Rehab Services, Inc. is a multidisciplinary company providing pediatric therapy services, including occupational therapy, speech therapy, and early intervention, to children of all ages in California.

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