Provides production input for more complex development of reference systems (global and/or country). Also, provides first line support to users on more complex issues.
Essential Functions
• Provides first line support for reference systems (global and or/country) dealing with more complex situations.
• Analyses requests for information from reference systems and provides reports, analyses and data extracts.
• Interprets more complex user requirements and provides documented requirements to technical teams.
• Works with technical teams to manage change in reference systems and environment, implementations and developments.
• Plans, manages and carries out user acceptance testing.
• Plans, manages and carries out regular database management activities to ensure integrity of databases.
• Coordinates more complex developments and implementations with development and production teams.
• Provides leadership and support to reference database analyst teams.
• Identifies potential problems with the current data set, if any, and determines solutions to mitigate those
• Research sample records across state boards and verifies critical attributes of the records
• Develops requirements to technical team to help process new sources through the system
• Monitors success/failure of various processes and applies corrective action to failures, at times working with technical team
• Creates reports / metrics as requested by the management / client
• Tests outcomes of data processing ensuring data quality is expected
• (Optional) Builds and Uses SQL queries to perform ad-hoc tasks for monitoring / quality assessment
Qualifications
• Bachelor's Degree Req
• Four (4) years relevant experience in operational database support. Req
• Strong MS Access/Office skills.
• Knowledge of database query tools.
• Good project management skills.
• Knowledge of the IQVIA offering preferred.
IQVIA is a leading global provider of clinical research services, commercial insights and healthcare intelligence to the life sciences and healthcare industries. We create intelligent connections to accelerate the development and commercialization of innovative medical treatments to help improve patient outcomes and population health worldwide. Learn more at https://jobs.iqvia.com
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What We Do
IQVIA (NYSE:IQV) is a leading global provider of advanced analytics, technology solutions, and clinical research services to the life sciences industry. IQVIA creates intelligent connections across all aspects of healthcare through its analytics, transformative technology, big data resources and extensive domain expertise. IQVIA Connected Intelligence™ delivers powerful insights with speed and agility — enabling customers to accelerate the clinical development and commercialization of innovative medical treatments that improve healthcare outcomes for patients. With approximately 70,000 employees, IQVIA conducts operations in more than 100 countries. To learn more, visit www.iqvia.com.
