Reference Data - Trade Lifecycle Associate I

Job Description
Join our dynamic team as a Transaction Processing Associate and shape the future of custody operations. Unlock your potential with JPMorgan and drive excellence in fund management
As an Associate within the Custody Manila team, you will perform static setup related activities to facilitate seamless operations and ensure client satisfaction. You will collaborate with the team to execute processes, enhance workflows, and manage escalations, thereby contributing to the strategic objectives of the department.
Job responsibilities

• Perform asset setup, recertification, and related activities
• Perform client account setup and related activities
• Perform callbacks of SSIs to Transfer Agents/ Fund Administrators
• Ensure all tasks are completed within required SLAs and escalate issues to the immediate manager
• Assist in daily monitoring of requests received
• Work closely with offshore partners to provide seamless delivery of required tasks
• Maintain Weekly and Monthly Metrics Reports to management and stakeholders and lead the governance meetings with stakeholders
• Update SOPs and ensure compliance with controls
• Work with manager to identify and execute process streamlining opportunities
• Work on various BAU Projects assigned from time to time & ensure timely completion of projects

Required qualifications, capabilities, and skills

• At least 3 years of experience in Banking Operations or Financial Services Operations
• Knowledge of financial instruments and trade life lifecycle
• Strong attention to details
• Able to work in fast paced environment
• Flexible and adaptable to changes in process and organization
• Strong team player
• Highly coachable and open to feedback
• Good written and verbal communication skills and able to escalate timely and clearly

Preferred qualifications, capabilities, and skills

• Bachelor's degree in a relevant field
• Experienced on process improvement
• Experienced on scripting intelligent automation tools

About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world's most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
About the Team
J.P. Morgan's Commercial & Investment Bank is a global leader across banking, markets, securities services and payments. Corporations, governments and institutions throughout the world entrust us with their business in more than 100 countries. The Commercial & Investment Bank provides strategic advice, raises capital, manages risk and extends liquidity in markets around the world.