Reference Data Operator, NCT

Job Title: Reference Data Operator

Location: Bangalore, India

Corporate Title: NCT

Role Description

• An Analyst focuses on effective oversight of Client Offboarding pipelines generated from the Bank’s static data systems and infrastructure. Processing the requests on the various systems as per the process guidelines. Investigate open items and resolve as required. Escalate unresolved open items per departmental policy

Reference Data is responsible for effective oversight of strategic data used across the bank’s systems and infrastructure. Reference data covers a wide range of critical enterprise-wide information. Work includes:

• Performing transaction processing involving data capture & management Performing data analysis and validation
• Supporting various elements of the data lifecycle
• Maintaining robust processes for data set-up, storage and distribution and system configuration
• Engaging with projects designed to streamline infrastructure and improve efficiency
• Partnering with internal stakeholders to support the bank's regulatory efforts

What we’ll offer you

As part of our flexible scheme, here are just some of the benefits that you’ll enjoy

• Best in class leave policy
• Gender neutral parental leaves
• 100% reimbursement under childcare assistance benefit (gender neutral)
• Sponsorship for Industry relevant certifications and education
• Employee Assistance Program for you and your family members
• Comprehensive Hospitalization Insurance for you and your dependents
• Accident and Term life Insurance
• Complementary Health screening for 35 yrs. and above

Your key responsibilities

Process:

• Review and analyze Offboarding process and workflow.
• Ensuring the processing guidelines (KOP) are followed with diligence.
• Monitoring the mailboxes in terms of processing and queries.
• Participating in employee engagement activities.
• Ensuring the mandatory trainings are completed within the time.
• Leaves and breaks needs to plan in line with process deliverables, ensuring timely updates on HR-  Workday.
• Meet productivity target of 100% and makes sure the 2 eye processing is completed with accuracy.
• Ensure effective participation in team huddle and contribution in regular meetings.

Control:

• Following the OffBoarding processes and policies as per Global OffBoarding standards.
• Owning the issues and escalating the same wherever it is required to resolve it on priority.

Change:

• Identify opportunities to streamline processes and reduce manual intervention.
• To work in the direction of finding gaps within the process and finding process improvement ideas.

Your skills and experience

• Minimum Bachelor’s degree or equivalent in relevant field
• 0 to 2 years of work experience in corporate Banking
• Basic knowledge of Fixed income cash & derivatives Financial Products and financial instruments including Futures, Options, Swaps.
• Microsoft Office/Suite proficient (Word, Excel, PowerPoint, etc.)
• Excellent communication skills.
• Must be able to work well and adapt to change in a fast-paced environment
• Ensure that all work is delivered, meet the agreed production standards, and SLA timeframes.
• Adherence to STARC standards and procedures and ensuring that there are no lapses or gaps in control.
• Keep team management informed of status of cases and proactively identify and flag issues.
• Creating the EOD (Log reports) for the transactions processed on a daily basis.
• Should be flexible in working hours, also should be able to support in different time zones on rotational basis
• Ability to create workable solutions to business problems. To think creatively, work independently and take end to end ownership.
• Able to work under pressure and against challenging timescales.

How we’ll support you

• Training and development to help you excel in your career
• Coaching and support from experts in your team
• A culture of continuous learning to aid progression
• A range of flexible benefits that you can tailor to suit your needs

About us and our teams

Please visit our company website for further information:

https://www.db.com/company/company.htm

We strive for a culture in which we are empowered to excel together every day. This includes acting responsibly, thinking commercially, taking initiative and working collaboratively.