Drive meaningful operational improvement by analyzing processes, executing controlled change, and delivering reporting that elevates client outcomes and reduces process breaks.
As an Reference Data Analyst within Commercial Investment Bank, you document and evaluate business processes, systems, and user needs to identify root causes of process breaks and systemic issues. You partner with stakeholders to implement controlled enhancements to systems, policies, and procedures while producing reporting aligned to Operations functions. You lead reengineering and process improvement initiatives, balancing client satisfaction, performance expectations, and vendor collaboration.
Job Responsibilities :
- Document business processes, systems, and user needs by reviewing, analyzing, and evaluating current-state workflows.
- Implement change related to system, policy, and procedural enhancements required to remediate systemic issues and/or process breaks.
- Establish and create Operations reporting, and analyze results to support decision-making and continuous improvement.
- Provide reengineering solutions that resolve current process breaks and identify areas of opportunity for improvement.
- Adhere to established Change Control policy by supporting procedure creation and ongoing maintenance.
- Manage vendor relationships while operating with a high degree of creativity and latitude and an expectation of high performance and results.
- Lead groups and process improvement initiatives to drive execution and measurable operational outcomes.
Required qualifications, skills, and capabilities :
- 3+ years of work experience with advanced skills in MS Office
- Excellent analytical skills with close attention to detail
- Effective communication, organizational, prioritization, and interpersonal skills
- Ability to consistently meet client requests, ensure client satisfaction, coach and mentor team members through job knowledge, and work a flexible schedule to accommodate business needs
Preferred qualifications, skills, and capabilities :
- Project management experience
- Project support experience
- FINRA licensing (Series 7)
- MORCOM/JPMorgan CONNECT experience
About Us
JPMorganChase, one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
Skills Required
- 3+ years of work experience with advanced skills in MS Office
- Excellent analytical skills with close attention to detail
- Effective communication, organizational, prioritization, and interpersonal skills
- Ability to meet client requests, ensure client satisfaction, coach and mentor team members, and work a flexible schedule
- Project management experience
- Project support experience
- FINRA licensing (Series 7)
- MORCOM/JPMorgan CONNECT experience
JPMorganChase Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about JPMorganChase and has not been reviewed or approved by JPMorganChase.
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Healthcare Strength — Medical, dental, vision, and mental health coverage are comprehensive, with on-site clinics, preventive care, and specialized supports such as maternity nurse guidance and fertility treatments. Wellness activities can help offset copays and out-of-pocket costs, reinforcing the perceived strength of health benefits.
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Retirement Support — A 401(k) with dollar-for-dollar matching and additional automatic pay credits reflect strong employer-backed retirement savings. An employee stock purchase plan and related financial programs further bolster long-term financial support.
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Leave & Time Off Breadth — Paid time off, sick time, holidays, and generous parental leave are provided alongside family medical leave and adoption/fertility assistance. Additional programs like caregiver support and volunteer time off expand the breadth of time-away options.
JPMorganChase Insights
What We Do
JPMorgan Chase & Co. (NYSE: JPM) is a leading global financial services firm with assets of $3.7 trillion and operations worldwide. The firm is a leader in investment banking, financial services for consumers and small businesses, commercial banking, financial transaction processing, and asset management. A component of the Dow Jones Industrial Average, JPMorgan Chase & Co. serves millions of consumers in the United States and many of the world’s most prominent corporate, institutional and government clients under its J.P. Morgan and Chase brands. Technology fuels every aspect of our company and is at the heart of everything we do. With over 50,000 technologists globally and an annual tech spend of $12 billion, we are dedicated to improving the design, analytics, development, coding, testing and application programming that goes into creating high quality software and new products. Learn more about technology at our firm, explore resources from our Distinguished Engineers, AI & ML researchers, and other experts; access the latest episode of our TechTrends podcast, and more at www.jpmorgan.com/technology. Information about JPMorgan Chase & Co. is available at www.jpmorganchase.com. ©2023 JPMorgan Chase & Co. All rights reserved. JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans.
Why Work With Us
Our technologists work on a diverse range of solutions that include strategic technology initiatives, big data, mobile, electronic payments, machine learning, cybersecurity, enterprise cloud development, and other state-of-the-art technologies.
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