REF65622H_2025139129 - SCCM Admin (1-2 years) - Program Analyst - EIT

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Key Responsibilities:

SCCM Administration & Maintenance: 

• Manage and maintain SCCM/MECM infrastructure, including servers, management point, distribution points, and clients. 
• Perform health checks and routine maintenance of SCCM components. 
• Monitor SCCM logs and troubleshoot issues related to deployments, updates, and configurations. 

Software & Patch Management: 

• Deploy Windows updates, security patches, and third-party application patches using SCCM. 
• Create and manage deployment packages for applications, drivers, and OS images. 
• Ensure compliance with patching policies and update schedules. 

OS Deployment & Imaging: 

• Configure and manage Windows OS deployment (OSD) using SCCM Task Sequences. 
• Troubleshoot PXE boot, driver injection, and imaging related issues. 

Client Health & Troubleshooting: 

• Ensure SCCM client health and remediate issues affecting deployments. 
• Troubleshoot application installation failures, patching issues, and SCCM agent problems. 

Reporting & Compliance: 

• Generate SCCM reports for software deployments, patch compliance, and inventory. 
• Work with security teams to ensure endpoint compliance and vulnerability management. 

Technical Skills: 

• Strong experience with SCCM/MECM (Current Branch ,2012, or later versions) administration. 
• Handson experience with Software Deployment, Patch Management, and OSD. 
• Good understanding of Windows Server (2016/2019/2022) and Active Directory. 
• Familiarity with Intune, Azure AD, and Modern Endpoint Management.

Shifts:

24*7 rotational shifts

Qualifications

• Bachelor’s degree in Computer Science, Information Technology, or a related field.