REF62362B - Group Manager - Application Support - Web & scraping + RPA + Python - 8 to 12 years

Company Description

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence.We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client. We co-create and execute the future vision of 400+ clients with the help of our 44,000+ employees.

Job Description

Location: Pune/ Vizag / Nashik

Mode of Work: Work from Office

Shift Timings: General shifts (no night shifts involved)

Week offs: Saturday and Sunday fixed off

Technical Skills and Proficiency

• Proficiency in Advance Excel, VBA, Python, RPA, C, JavaScript, HTML, CSS, MS Access, and SQL.Experience in oops Object Oriented Programming, SOLID Principles, and Design Pattern.
• Experience in tools like Power BI for frontend and backend development.
• Proficiency in data visualization.
• Should have Team Management experience. Actively engage in resolving bugs and delivering new features, ensuring high quality technical solutions.
• Support engineering and product teams in maintaining technical excellence, reliability, and user friendly interfaces.
• Estimate project efforts, identify risks, and effectively manage project schedules to meet deadlines.
• Collaborate with developers and stakeholders to understand user requirements, ensuring visually consistent design language across reports and automations.
• Create BRD and process flows, ensuring that they are both visually appealing and highly functional. Style Guide Development
• Establish and maintain comprehensive documentation to standardize design elements, ensuring a unified visual identity and user experience across diverse reports.
• Conduct usability testing on interfaces to gather feedback, identify pain points, and iterate on designs, ultimately contributing to the continuous improvement of the user interface and experience.
• Collaboration skills with developers. AddonSpecialized UI UX Design Courses or Certifications GEN AI Certification

Qualifications

Should be Graduate.

Effective communication for collaborating with diverse teams, empathy to understand user needs, and the ability to present design concepts.

Collaboration, adaptability, and diplomacy are essential for successful interaction with developers, stakeholders, and global teams.