Reports To: Redemption Experience & Dream Team Department Head
Schedule: 25 hours per week
- Sundays: 7:30 AM – 1:30 PM (30-minute lunch)
- Tuesdays: 9:30 AM – 4:30 PM (30-minute lunch)
- Wednesdays: 9:30 AM - 4:30 PM (30-minute lunch)
- Thursdays: 9:30 AM – 4:30 PM 30-minute lunch)
POSITION SUMMARY
The Redemption Experience & Dream Team Administrator provides administrative support to the Redemption Experience & Dream Team Department by helping keep volunteers, communication, and ministry systems organized and running smoothly. Working closely with the Department Head, this role assists with volunteer administration, scheduling, database management, communications, and Sunday preparation so leaders can focus on creating an exceptional experience for every guest and volunteer.
PRIMARY RESPONSIBILITIES
Administrative Support
Provide day-to-day administrative support for the department.
Manage calendars, meeting notes, ministry documents, and departmental files.
Order supplies, process invoices, and assist with basic budget tracking.
Volunteer Administration
Maintain volunteer records and Planning Center.
Assist with volunteer onboarding, background checks, and scheduling.
Support communication with Dream Team members and ministry leaders.
Communication
Prepare and distribute emails, schedules, and ministry updates.
Respond to routine volunteer questions and administrative requests.
Sunday & Ministry Support
Prepare materials and volunteer resources for weekend services.
Provide administrative support during Sunday services as needed.
Assist with special events and ministry projects throughout the year.
Systems & Organization
Maintain accurate databases and ministry records.
Generate basic reports and help keep department information organized and up to date.
IDEAL CANDIDATE
The ideal candidate:
Loves serving behind the scenes.
Is highly organized and dependable.
Communicates clearly and professionally.
Takes initiative and follows through.
Learns new systems quickly.
Works well with both staff and volunteers.
Has a servant's heart and represents Redemption with excellence.
PHYSICAL REQUIREMENTS
Ability to lift up to 25 pounds.
Ability to stand, walk, and assist with weekend or event setup as needed.
SUCCESS LOOKS LIKE
Organized ministry systems and accurate records.
Clear, timely communication with volunteers.
Well-prepared weekends and ministry events.
Strong administrative support for the Redemption Experience & Dream Team.
Guests and volunteers feel welcomed, equipped, and cared for.
This job description is intended to describe the general responsibilities of this position and is not an exhaustive list of duties. Responsibilities may change as ministry needs evolve.
Requirements
QUALIFICATIONS
Required
1+ years of administrative or office experience
Strong organizational and communication skills
Excellent attention to detail
Ability to manage multiple tasks and meet deadlines
Proficiency with Microsoft Office and Google Workspace
Ability to maintain confidentiality and professionalism
Active participant in the life and culture of Redemption Church
Preferred
Church or nonprofit administrative experience
Volunteer coordination experience
Benefits
- Front-loaded Sick Pay
- Paid Staff Appreciation Days
Skills Required
- 1+ years of administrative or office experience
- Strong organizational and communication skills
- Excellent attention to detail
- Ability to manage multiple tasks and meet deadlines
- Proficiency with Microsoft Office and Google Workspace
- Ability to maintain confidentiality and professionalism
- Active participant in the life and culture of Redemption Church
- Ability to lift up to 25 pounds and assist with setup
- Experience with Planning Center or similar database systems
- Church or nonprofit administrative experience
- Volunteer coordination experience
What We Do
Redemption Church is a non-denominational, multicultural church with campuses in San Jose, California, and Greenville, South Carolina, plus an online community. Led by Pastors Ron and Hope Carpenter, it seeks to bring the Word of God to people of all ages and socioeconomic backgrounds through worship, ministry, life groups, youth and children’s programs, and a mission centered on redeeming love, hope, and transformation.
