Job Description
Are you an inspiring people leader who thrives on developing teams, improving processes, and delivering excellent service? Do you enjoy partnering with Talent Acquisition and driving impactful improvements in a shared-services environment? If yes, this could be your next step!
Core Responsibilities
As a Recruitment Support Manager, you will play a key role in sustaining high performance across the Recruitment Support team within the BSO. You will lead people, drive continuous improvement, and work closely with Talent Acquisition to ensure high-quality service delivery.
Your responsibilities will include:
- Leading and developing a team of up to 10 colleagues, with a strong focus on coaching, capability building, and professional growth.
- Continuously identifying improvement opportunities using the LEGO Continuous Improvement (LCI) approach.
- Partnering with Talent Acquisition leadership on shared objectives and initiatives.
- Ensuring adherence to standardized global processes and maintaining governance compliance.
- Securing operational excellence via healthy KPIs, capacity, productivity, and performance management.
- Driving and supporting projects and initiatives that contribute to the team’s strategic goals.
- Promoting a high-performing, innovative, and user-centric culture within the team.
- Ensuring timely, accurate, and high-quality service delivery and strong stakeholder collaboration.
The role is located in Prague – Jinonice, and no relocation assistance is offered for this position.
Play your part in our team succeeding
The LEGO Business Service Operations (BSO) is a shared service center that delivers HR and Finance services to the entire LEGO Group from four locations: Monterrey, Prague, Shanghai, Vietnam and Singapore.
The purpose of the BSO is to create an effective and efficient platform for growth to support our strategy and help us reach twice as many kids over the next 5–7 years!
Do you have what it takes?
- Proven experience in HR administration with a solid understanding of recruitment processes and supporting roles.
- Demonstrated experience leading teams in a shared service center environment, including coaching, developing, and motivating people.
- Ability to operate effectively in a shared service center setup or similar service-driven organization.
- Strong partner management and partnering skills with the ability to influence all levels.
- Demonstrated business and market understanding related to customer-focused functions.
What would be an advantage?
- Workday knowledge or experience with similar HR systems.
- Experience in shared-service environments.
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Applications are reviewed on an ongoing basis. However, please note we do amend or withdraw our jobs and reserve the right to do so at any time, including prior to any advertised closing date. So, if you're interested in this role we encourage you to apply as soon as possible.
What’s in it for you?
Here is what you can expect:
Family Care Leave - We offer enhanced paid leave options for those important times.
Insurances – All colleagues are covered by our life and disability insurance which provides protection and peace of mind.
Wellbeing - We want our people to feel well and thrive. We offer resources and benefits to nurture physical and mental wellbeing along with opportunities to build community and inspire creativity.
Colleague Discount – We know you'll love to build, so from day 1 you will qualify for our generous colleague discount.
Bonus - We do our best work to succeed together. When goals are reached and if eligible, you'll be rewarded through our bonus scheme.
Workplace - When you join the team you'll be assigned a primary workplace location i.e. one of our Offices, stores or factories. Our hybrid work policy means an average of 3 days per week in the office. The hiring team will discuss the policy and role eligibility with you during the recruitment process.
Children are our role models. Their curiosity, creativity and imagination inspire everything we do. We strive to create a diverse, dynamic and inclusive culture of play at the LEGO Group, where everyone feels safe, valued and they belong.
The LEGO Group is highly committed to equal employment opportunity and equal pay and seeks to encourage applicants from all backgrounds (eg. sex, gender identity or expression, race/ethnicity, national origin, sexual orientation, disability, age and religion) to apply for roles in our team.
The LEGO Group is fully committed to Children’s Rights and Child Wellbeing across the globe. Candidates offered positions with high engagement with children are required to take part in Child Safeguarding Background Screening, as a condition of the offer.
Thank you for sharing our global commitment to Children’s Rights.
Just imagine building your dream career.
Then make it real.
Join the LEGO® team today.
Top Skills
What We Do
We are the LEGO Group, the company behind the world’s most loved LEGO® bricks. Our brand name derived from the two Danish words Leg Godt, which mean “Play Well”.
We’ve been sparking imaginations and inspiring the builders of tomorrow since 1932. This is our mission and what motivates our colleagues around the world every day.
Today, we remain proudly family-owned with headquarters in Billund, Denmark. We have regional hubs in Boston, USA; London, UK; Shanghai, China; and Singapore, as well as 7 manufacturing facilities around the world.
These places are home to 28,000+ colleagues in everything from design and engineering to digital technology and marketing. Together we learn, imagine and build – creating play experiences that are sold in over 130 countries worldwide.
A purposeful and responsible global brand where creativity helps to inspire builders all around the world. Just imagine being part of that!
