Why ClearSource?
ClearSource is passionate about our Core Values!
- Customer First – We share an intense passion for creating an exceptional customer experience.
- Personal Accountability – Commit to do the right thing and do it.
- Humble Courage – Be brave enough to seek, deliver, and accept feedback.
- Hungry – Do your best every day to make great things happen.
- Happy & Healthy – Choose well, live well.
Do these values resonate with you?
Do you strive to provide an exceptional, authentic customer experience every day? If the answer is yes, then ClearSource is looking for Recruitment Specialist to work with our recruitment team. If you are instrumental in leading a team of recruiters, developing, and implementing effective recruitment strategies, fostering a positive candidate experience, collaborating with various departments to align recruitment efforts with organizational goals and want to join a company with a fantastic work culture, then this opportunity is for you!
Enjoy these outstanding perks and benefits:
- Competitive salary
- Medical and dental Insurance (with free dependents)
- Group life insurance
- Paid time off (PTO)
- Outstanding career growth
- Passionate, energetic & innovative work culture
- Friendly, team-driven environment
- Skills and leadership development
What you will do as a Recruitment Specialist
- Assist Manager/ Immediate Superior in running Recruitment Operations.
- Ensure that all the Recruitment stages are operating efficiently.
- Act as the single point of contact (Account POC) for designated candidates for all Recruitment concerns.
- Understand Recruitment demands and skills/ profiles within the area of responsibility/ Account handled.
- Screen applications and select candidates based on Hiring Manager's/ Account Profile.
- Conduct interviews/ organize and facilitate assessment/ processing days in a timely manner.
- Provide external marketplace information to Recruitment Leadership and the Channel Management/ Sourcing Team (details gathered during the interview process).
- Facilitate meetings/ calibrations/ roadshows with stakeholders/ Hiring Managers/ employees/ candidates.
- Update and utilize the Hiring database and tools (MS Excel, etc.).
- Manage proper tracking of all applicants and monitor recruitment statistics.
- Collect, summarize, and generate complete and accurate regular reports concerning all phases of the recruitment process, working within the. Hiring database and other tools (MS Excel, etc.). Review and validate reports prior to release to the management. Provide special reports upon request.
- Train new members of the team.
- Build strong networks to enhance candidate attraction campaigns.
- Discuss with Manager/Immediate Superior challenges in recruitment and processing of candidates and recommend necessary action with enough lead time to process additional candidates.
- Align employees around our mission through education and initiatives.
- Perform other duties and responsibilities that may be assigned from time to time.
- Live and teach ClearSource Core Values (Customer First, Personal Accountability, Humble Courage, Hungry, Happy and Healthy).
What ClearSource Needs from You
- Preferably with a Bachelor's degree in Psychology, Human Resources, Business Administration or any related field.
- Minimum of 1 year of experience in BPO Volume Hiring, including roles in recruiting, interviewing, account management, and reporting
- Availability to work on shifting schedules
- Willingness to work onsite in Ortigas, Pasig
- Excellent verbal and written English communication skills
Top Skills
What We Do
ClearSource at its core is a customer experience company. We help our partners optimize the customer journey from initial acquisition to throughout the lifecycle of each customer. Our mission is to drive customer loyalty and engagement by creating an exceptional experience at every touchpoint. Our services include outsourced customer care, technology including artificial intelligence/machine learning, and consulting services.