Recruitment Operations Manager

Allegis Global Solutions is founded on a culture that is passionate about transforming the way the world acquires talent by delivering client-focused solutions that make a difference for businesses worldwide. From refining how you manage your contingent workforce to strengthening your employer brand to recruit top talent, our integrated talent solutions drive the business results you need. 

As an industry leader, we draw upon decades of experience to design innovative tools, products and processes. We develop competitive practices that position organizations for growth and we deliver the insight needed to succeed in today’s global marketplace.

Job Summary

The key focus for the Recruitment Operations Manager is to manage the day-to-day operational delivery, whilst managing your own workload, coaching/supporting the team, whilst partnering with stakeholders and your leader. This role will see the person providing direction and support to a talent acquisition team to fulfill deliverables, objectives, and key results.

Reporting to the Head of Recruitment Operations, you will assist in driving best practice across recruitment operations and strive to be an ambassador for the Allegis Global Solutions brand at every interaction.

Your responsibilities may include, but are not limited to:

• Communicating the process and benefits of the solution to key stakeholders, including changes in process, new initiatives/ projects and additional service offerings.
• Analyzing and communicating recruitment trends, results and insights to drive future recruitment activity, improve compliance and reduce risk.
• Managing your own req load, as you continuously add value to your remit, and the account.
• Monitoring the delivery of recruitment services in accordance with the ‘AGS Way’, ensuring seamless delivery between the onsite and offshore resources.
• Oversee and participate in annual onsite/offsite internship & cohort recruitment activities.
• Ensuring the team is fully briefed on the contractual recruitment delivery process to include in-scope activities, SLAs, mandatory recruitment activity stages and team responsibilities.
• Managing relationships with third-party service providers as assigned.
• Monitoring service delivery against contractual terms and manage out of scope service requests.
• Recruiting, inducting and training new team members where and when required.
• Work with AGS' subject matter experts to prepare and deliver periodic and ad hoc business review presentations.
• Support on periodic invoicing activities.
• Regularly review the individual team member's professional development to support potential growth opportunities.
• Be the point of escalation to key stakeholders during critical needs and take ownership of the team's overall recruitment service delivery quality.

 Requirements:

• 2-3 years of working experience in an in-house recruitment operations or talent acquisition leader type role or those looking and able to step up within the business.
• Must have relevant background within end-to-end recruitment; with a focus on recruiting as per assigned vertical and designation appropriate to the account.
• Must have hands-on experience in preparing compensation proposals for candidate offers.
• Attention to detail is crucial for ensuring that recruitment processes are meticulous, policies are adhered, and compliance requirements are consistently met.
• Strong understanding of talent sourcing techniques and knowledge of technology (Boolean search logic, LinkedIn Recruiter, LinkedIn Premium, source mix, ATS, Outlook, Teams, Web, Excel, PowerPoint, and Word).
• Leadership skills, specifically coaching, development, motivating, and influencing.
• Ability to pull together and interpret data from a variety of internal and external sources and predict trends, performance reviews and invoice details.
• Aptitude for project management, change management and solid stakeholder management/engagement, acting as a true advisor, business partner, and consultant.
• Tertiary qualification in business or a related discipline is highly desirable. Bachelor’s degree preferred.

This is a great opportunity for a leader to join Allegis Global Solutions, an award-winning RPO and MSP provider, where you will be presented with numerous long-term career opportunities.

As a workplace, we focus on relationships – with each other, our clients and our candidates - in fact serving others is one of our core values. We support open communication and recognize that giving constructive criticism can be even harder than receiving it. We appreciate the fearless and the passionate, who force us to be better. Everything we do sits on a pillar of diversity - diverse perspectives, backgrounds and ideas drive innovation and make us successful.

See what it’s like to work at AGS by searching #LifeAtAGS on any social network.