At Iron Mountain we know that work, when done well, makes a positive impact for our customers, our employees, and our planet. That’s why we need smart, committed people to join us. Whether you’re looking to start your career or make a change, talk to us and see how you can elevate the power of your work at Iron Mountain.
We provide expert, sustainable solutions in records and information management, digital transformation services, data centers, asset lifecycle management, and fine art storage, handling, and logistics. We proudly partner every day with our 225,000 customers around the world to preserve their invaluable artifacts, extract more from their inventory, and protect their data privacy in innovative and socially responsible ways.
Are you curious about being part of our growth story while evolving your skills in a culture that will welcome your unique contributions? If so, let's start the conversation.
Iron Mountain is seeking a highly organized and empathetic Recruitment Coordinator to join our Talent Acquisition team.
In this role, you will be responsible for serving as the cornerstone of our hiring process, providing white-glove candidate care, and driving proactive outreach to ensure a seamless, high-touch experience from application through onboarding.
As the primary point of contact for candidates, you will proactively manage communication channels, and nourish positive relationships. This position requires a dedicated professional who can master proactive outreach and collaborate effectively with Talent Acquisition Partners and Frontline Operations to understand critical role requirements.
What You’ll Do
In this role, you will:
Candidate Engagement: Design and implement creative outreach initiatives to maintain high levels of engagement throughout the recruitment lifecycle.
Liaison & Guidance: Serve as the lead liaison for candidates, guiding them through each stage of the hiring journey, answering inquiries, provide status updates, and guide individuals through each stage of the hiring journey, specifically our security clearance process.
Candidate Engagement: Design and implement creative outreach initiatives to maintain high levels of engagement throughout the recruitment lifecycle.
Relationship Management: Build and nurture long-term relationships with pipeline talent, minimizing drop-off during the security clearance process through proactive and empathetic communication.
Cross-Functional Collaboration: Partner with Talent Acquisition, Frontline Operations, and Security teams to monitor background clearances and facilitate a professional handoff to the onboarding team.
What You’ll Bring
The ideal candidate will have:
2-3 years of experience in recruiting coordination, candidate care, customer success, or professional hospitality.
Exceptional written and verbal communication skills characterized by a warm, professional, and empathetic tone.
Highly detail-oriented with the ability to work independently. You must be proficient at managing multiple candidate tracking spreadsheets and simultaneous inquiries without oversight.
Proficiency with Applicant Tracking Systems (ATS); preferably Workday, and the Google Workspace suite.
A proactive mindset to anticipate changing needs, troubleshoot complex scheduling conflicts, and resolve candidate concerns with urgency and poise.
What We Offer
Salary: $31.00 per hour.
Work Schedule: 40-hour work week.
Location: Dallas, Texas - Hybrid (2 days per week onsite at 8600 Harry Hines Boulevard / 3 days remote).
Contract Duration: Temporary assignment expected to last 6–9 months.
Flexible work options to support work–life balance.
Are you a driven recruitment professional ready to make a meaningful impact on our frontline growth? We invite you to apply today and join Iron Mountain!
#OPS
Skills Required
- 2-3 years of experience in recruiting coordination, candidate care, customer success, or professional hospitality.
- Exceptional written and verbal communication skills with a warm, professional, empathetic tone.
- Highly detail-oriented; ability to work independently and manage multiple candidate tracking spreadsheets and simultaneous inquiries without oversight.
- Proficiency with Applicant Tracking Systems (ATS).
- Proficiency with Google Workspace (Gmail, Docs, Sheets, Calendar).
- Experience with Workday.
- Proactive mindset to anticipate changing needs, troubleshoot complex scheduling conflicts, and resolve candidate concerns with urgency and poise.
- Familiarity with security clearance and background check processes and ability to guide candidates through clearance stages.
Iron Mountain Compensation & Benefits Highlights
The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Iron Mountain and has not been reviewed or approved by Iron Mountain.
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Inclusive Benefits Coverage — Inclusive, modern offerings are emphasized, including support for mental health, gender‑affirming care (with travel/lodging where needed), and family‑planning benefits. Recognition for disability inclusion is also highlighted, which aligns with accessible benefits and leave support.
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Retirement Support — A formal 401(k) program is described with automatic enrollment and a clear employer match structure, with immediate vesting referenced in the materials. Access to supporting infrastructure and guidance is noted through dedicated benefits portals and administrators.
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Healthcare Strength — Multiple national medical plan options are outlined, along with care navigation, virtual primary care, and pharmacy coverage. Additional wellbeing support is described via EAP services and structured wellbeing programming.
Iron Mountain Insights
What We Do
Iron Mountain Incorporated (NYSE: IRM) is the global leader for storage and information management services. Trusted by more than 220,000 organizations around the world, Iron Mountain boasts a real estate network of more than 80 million square feet across more than 1,350 facilities in 45 countries dedicated to protecting and preserving what matters most for its customers. Iron Mountain’s solutions portfolio includes records management, data management, document management, data centers, art storage and logistics, and secure shredding help organizations to lower storage costs, comply with regulations, recover from disaster, and better use their information. Founded in 1951, Iron Mountain stores and protects billions of information assets, including critical business documents, electronic information, medical data and cultural and historical artifacts.
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