The Role
Recruit, screen, shortlist, train and onboard franchisees to operate rural retail outlets. Design and deliver adult learning programs, measure training effectiveness, provide field support, and collaborate with internal teams and community stakeholders to grow a franchise network.
Summary Generated by Built In
Our client in the FMCG industry is looking a Recruitment & Training Officer who will be responsible for identifying, screening, shortlisting, training, and onboarding competent Franchisees (FRs) to operate our client's retail outlets across rural and last-mile locations.
The role ensures franchisees are equipped with the knowledge, practical skills, business mindset, and operational tools required to manage their shops successfully and contribute to our client's retail mission at the grassroots level. Working closely with internal teams and community stakeholders, the officer will support the growth of a high-performing franchise network through effective recruitment, capacity building, and ongoing field support.
The ideal candidate should be someone who enjoys teaching/sharing knowledge, measuring the outcome of their training and is flexible to work in remote areas. Should have an academic background in HR / entrepreneurship or business management. The primary job location will be in Nairobi, with planned travelling to last mile areas.
Requirements
- Bachelor's degree in Human Resource Management, Entrepreneurship, Business Management, Business Administration, or a related field.
- Minimum of 2–3 years' experience in recruitment, learning and development, entrepreneurship training, franchise management, sales, community development, or field operations.
- Demonstrated experience in designing and facilitating training programs for adult learners.
- Strong interviewing, assessment, facilitation, coaching, and mentoring skills.
- Excellent communication, presentation, and interpersonal skills.
- Strong analytical skills with the ability to measure training effectiveness and translate findings into improved learning outcomes.
- Willingness and ability to travel extensively and spend significant time working in rural and remote (last-mile) locations.
- Proficiency in Microsoft Office applications.
- Fluency in English and Kiswahili; knowledge of local languages is an added advantage.
Skills Required
- Bachelor's degree in Human Resource Management, Entrepreneurship, Business Management, Business Administration, or a related field
- Minimum of 2-3 years' experience in recruitment, learning and development, entrepreneurship training, franchise management, sales, community development, or field operations
- Demonstrated experience in designing and facilitating training programs for adult learners
- Strong interviewing, assessment, facilitation, coaching, and mentoring skills
- Excellent communication, presentation, and interpersonal skills
- Strong analytical skills with the ability to measure training effectiveness and translate findings into improved learning outcomes
- Willingness and ability to travel extensively and spend significant time working in rural and remote (last-mile) locations
- Proficiency in Microsoft Office applications
- Fluency in English and Kiswahili
- Knowledge of local languages
- Enjoys teaching/sharing knowledge and measuring training outcomes; flexible to work in remote areas
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The Company
What We Do
Human Asset Consultants Ltd is a Human Resources company that provides recruitment, training, and HR best practices to support businesses.
