Recruiting Programs Manager

Posted Yesterday
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San Francisco, CA, USA
Hybrid
160K-200K Annually
Mid level
Artificial Intelligence • Software
The Role
Own Vapi’s candidate-facing recruiting programs, including employer brand, careers content, technical events, referrals, university recruiting, and talent community development. Build programs from scratch, establish metrics, partner with Recruiting and Marketing, run events and campaigns, produce written content, and create a 12-month roadmap to improve sourcing, referrals, time-to-fill, cost-per-hire, and offer acceptance.
Summary Generated by Built In

Voice AI that resolves, not transfers.
Most phone systems trap callers in menus and scripts. Vapi is the platform for deploying voice agents that know your business and can listen, adapt, and resolve in minutes.

  • The numbers: 1 billion calls. 1 million developers. 10x enterprise ARR growth

  • The customers: Amazon Ring, ServiceTitan, New York Life, Intuit, Kavak, and thousands more, from YC startups to the Fortune 500

  • The news: a $50M Series B led by Peak XV Partners, with Bessemer Venture Partners, Kleiner Perkins, M12 (Microsoft's Venture Fund), Y Combinator, and our earlier backers. Total raised: $72M

Vapi (/ˈVɑːpi/):
  • Voice AI that resolves, not transfers

  • Powering 1 billion calls for companies like Amazon Ring, Intuit, ServiceTitan, and New York Life

  • Trusted by 1 million developers building the future of voice agents

  • Backed by Peak XV, Bessemer, Kleiner Perkins, M12, Y Combinator, and more with $72M raised

  • Try talking to Vapi now!

Why We’re Hiring This Role:
  • We're competing directly with Anthropic, OpenAI, and other high-profile AI companies for the same talent. At that level of competition, employer brand and a candidate-facing presence are part of how we win offers, not a nice-to-have.

  • Today this work happens informally, absorbed by our Talent leaders on top of their day jobs. We're building the capability in-house with a dedicated owner instead of outsourcing it to an agency, or letting it not happen at all.

  • You'll own every candidate-facing program at Vapi: employer brand and careers content, technical events and community, the referral program, university and early-career pipeline, and our talent community. You'll report directly to our Head of Talent.

What You’ll Do:
  • 30 Day: Go deep on how we hire today. Meet hiring managers, Recruiting, and Marketing's events lead; audit our careers site, Glassdoor/Comparably presence, referral program, and event footprint; baseline the numbers (cost-per-hire, referral %, sourced-hire %, time-to-fill, offer acceptance).

  • 60 Day: Ship the first wins. Relaunch the referral program with clear incentives, campaigns, and tracking toward 25–30% of hires via referral; stand up the shared event calendar with Marketing (and the monthly dedupe sync); publish your first wave of careers-site and “life at Vapi” content.

  • 90 Day: Run your first programs end-to-end. Host a recruiting-focused technical event (hackathon, meetup, or campus session); launch the talent community and nurture motion (newsletter, team spotlights, silver-medalist re-engagement); present a 12-month program roadmap with targets against your baseline.

Who You Are:
  • You've built recruiting programs, employer brand, or talent community from scratch, ideally at a fast-growing startup competing for technical talent.

  • You're an events operator: you can run a hackathon, engineering meetup, or campus info session end-to-end, on time and on budget.

  • You think in recruiting metrics: cost-per-hire, referral %, sourced-hire %, time-to-fill, and offer acceptance are how you measure your own work.

  • You know the difference between marketing to customers and marketing to candidates, and you can partner tightly with a Marketing team without duplicating it.

  • You write well. Careers pages, newsletters, event copy, and team spotlights will all carry your voice.

  • You're a builder who's comfortable being the first and only owner of this function, going from zero to working programs fast.

How We Work:
  • Build something worthy of love

    • Craft matters. We aim to build products and experiences customers genuinely love, not just tolerate.

  • Commit and follow through

    • We finish what we start and build trust by being people others can count on.

  • Why not today?

    • We value urgency and momentum. The fastest path to customer value usually wins.

  • Seek raw input

    • We go directly to customers, data, and teammates instead of relying on summaries or assumptions.

  • It’s our problem

    • We operate as one team. We share credit, own mistakes together, and support each other when things get hard.

  • Be direct and kind

    • We give feedback clearly, respectfully, and without delay.

Why Vapi:
  • Generational impact: Build the human interface for every business

  • Ownership culture: 70% of the company are previous founders

  • Kind team: The founders, Jordan and Nikhil, are Canadians

  • Tier-1 Investors: YC, KP seed, Bessemer Series A

What We Offer:
  • Real stake: We offer a competitive salary and excellent equity ownership

  • Comprehensive health coverage: medical, dental, and vision plans

  • Team love: We love hanging out, and we do quarterly off-sites

  • Flexible time off: take what you need

  • More: catered meals, transportation, gym, and a $10k annual L&D budget

Skills Required

  • Experience building recruiting programs, employer brand, or talent communities from scratch
  • Ability to operate recruiting events such as hackathons, engineering meetups, or campus information sessions end-to-end, on time and on budget
  • Ability to use recruiting metrics including cost-per-hire, referral percentage, sourced-hire percentage, time-to-fill, and offer acceptance
  • Ability to distinguish candidate marketing from customer marketing and partner effectively with Marketing
  • Strong writing skills for careers pages, newsletters, event copy, and team spotlights
  • Comfort being the first and only owner of a function and building programs from zero
  • Experience at a fast-growing startup competing for technical talent

Vapi Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Vapi and has not been reviewed or approved by Vapi.

  • Equity Value & Accessibility Equity is presented as meaningful ownership in a fast‑growing startup, with substantial grants emphasized and an explicit “ownership culture.” This positioning gives employees a real financial stake in the company’s growth.
  • Healthcare Strength Health coverage is described as comprehensive medical, dental, and vision, with additions like One Medical and Spring Health and claims of 100% employer‑paid coverage for employees in some materials. This breadth indicates strong protection for employees and families.
  • Wellbeing & Lifestyle Benefits Everyday perks include a $10,000 annual learning budget, daily catered meals, commuter support, fitness memberships (e.g., Equinox), and quarterly offsites. Public materials also cite significant per‑employee investment beyond salary.

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The Company
HQ: San Francisco, California
48 Employees
Year Founded: 2021

What We Do

Vapi lets enterprises deploy human-like voice agents in minutes. Whether you’re building a voice product or trying to handle millions of calls, Vapi’s reliable infrastructure and flexible APIs make it easy. Everyone from YC startups to Fortune 500 companies rely on Vapi because it is: Flexible: Plug in your APIs, your customer data, your models Scalable: Handle millions of calls with <500ms latency Secure: LLM guardrails, HIPAA, SOC-2 Helping enterprises over this challenge, Vapi, has raised $20 million in Series A funding, led by Bessemer Venture Partners with participation from Abstract Ventures, AI Grant, Y Combinator, Saga Ventures, and Michael Ovitz.

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