Global restaurant brands run their operation on the Crunchtime platform. Delivering a consistent guest experience across every location and managing food and labor costs are at the core of how Crunchtime’s software is used today in over 150,000 locations across 100+ countries by the world’s top restaurant and foodservice operators. Customers including Chipotle, Culver’s, Domino’s, Dunkin’, Five Guys and P.F. Chang’s rely on our top-ranked platform which now includes Zenput to manage inventory, staff scheduling, learning and development, food safety, operational tasks and audits.
You are responsible for leading a team of recruiters, focused on identifying top talent to support business hiring initiatives. You will drive the recruitment process, build talent pipelines, ensuring a positive candidate and manager experience, and you will promote Crunchtime’s employer brand. You will also ensure that the recruiting process moves efficiently and effectively, identifying and hiring the top talent needed to achieve business goals.
What you’ll do as a Recruiting Manager- You'll oversee the full recruitment lifecycle, from strategy to execution, for a variety of business functions. You'll also hire, train, and mentor a team of recruiters, ensuring they have the skills and resources to succeed.
- You'll also lead key projects to enhance our hiring processes and candidate experience.
- Develop and implement effective recruiting strategies to attract and retain high-quality candidates, to include:
- Create, define, and execute effective sourcing strategies based on required skills, roles, and locations
- Build on previous recruiting experience with demonstrated expertise to source passive candidates using innovative sourcing approaches
- Provide recruitment research, competitive intelligence, and analysis
- Utilize social media to market roles, professional networks to attract talent and build online communities of targeted candidates
- Leverage and monitor data to measure productivity and proactively identify potential gaps and trends. Effectively utilize ATS tools/reports to capture metrics/KPIs for all recruiting activities.
- Tracks and reports any compliance and enforcement issues and helps develop and maintain enforcement procedures to ensure full compliance with company hiring policies and processes.
- Leads by example and implements goals and processes to build team accountability.
- Act as primary administrator for Greenhouse, LinkedIn and HiPeople tools and manage the relationship ensuring effective utilization and adoption of features as they become available.
- Shared responsibility of Glassdoor with the Marketing team, including but not limited to: regularly reviewing Glassdoor, responding to reviews, bringing anything to the attention of the CPO
- Manage and own data, analytics, and reporting for the entire Recruitment function (in conjunction with CPO); this includes periodic reporting to Hiring Managers
- Administer our referral bonus program, which includes tracking of bonuses, engagement with those who make referrals, etc.
- Develop systems and processes for the training of hiring managers, interview teams, and recruiters
- Ensures that Recruitment processes are documented, up-to-date, and shared with those who need to be informed. This could include both internal team processes, as well as external processes that are shared across the organization.
- Continuously seeking process improvements and automation opportunities to make everything smoother and smarter.
- Proven ability to effectively communicate recruiting strategies and status updates to all levels of the organization, and you're skilled at building strong, trusting relationships with stakeholders.
- Demonstrated ability to prioritize and multitask in a dynamic, fast-paced environment.
- Results oriented self-starter with demonstrated time management and execution skills.
- Strong organizational skills with attention to detail, systems, and processes.
- Knowledge of international, federal and state laws regarding employment practices.
- Exceptional written, oral, interpersonal, and presentation skills and the ability to effectively interface with leaders
- Excellent research/sourcing and data presentation skills, including use of Boolean, LinkedIn, and alternative search techniques
- Energetic, flexible, collaborative, and proactive; a team member who can positively and productively impact strategic and tactical initiatives
- You have a strong understanding of recruiting metrics, and how to analyze and present data/trends
- You have experience and proficiency with Applicant Tracking Systems (ATS), preferably Greenhouse
- Experience recruiting globally, preferably in Mexico, UK, Australia & GCC
- You have experience and proficiency with Applicant Tracking Systems (ATS), preferably Greenhouse
- Experience recruiting globally, preferably in Mexico, UK, Australia & GCC
Education and Experience:
- Bachelors Degree
- Minimum of 5 years of full-cycle recruitment
- Minimum 3 years of people leadership
- Great mission-driven team members from diverse backgrounds with a strong company culture
- Competitive pay
- Flexible PTO
- Paid company holidays
- Yearly team off-sites
- Medical, dental, and vision benefits (FSA, HSA & HRA options)
- Basic & Voluntary Life Insurance
- 401k employer match
- Wellness benefits
- Commuter benefits
- Work in an open environment on solutions that are reshaping the way businesses operate
- Fun team events
- Ability to have a big impact
- 10 weeks of paid parental leave
- Fitness reimbursement
- Learning & development funds
Equal Employment Opportunity Statement
At Crunchtime, we are an equal opportunity employer. We do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic.
We have an inclusive and diverse workplace where every team member is respected and valued. As a global software development company, we believe that our diverse employee population enriches our work environment.
Join us in our mission to provide the best software solutions to the food industry. We encourage you to apply regardless of your background or experience; even if you don’t meet all the qualifications, because we believe unique experiences and perspectives make us a stronger team.
Top Skills
What the Team is Saying
What We Do
The world’s top restaurant brands use Crunchtime to achieve ops excellence, in every location. It’s how operators manage food and labor costs, food safety, brand standards, and the overall customer experience across every location. By enabling leaders and teams to confidently manage inventory, suppliers, staff scheduling, task and audit management, and employee learning and development, the Crunchtime Operations Management Platform is how our customers successfully grow their operations. Our software is used in over 750 brands across 150,000 locations in 100+ countries, including Chipotle, Jersey Mike’s, Domino’s, Dunkin’, Five Guys, and P.F. Chang's.
Why Work With Us
Our core values define who we are and what sets us apart; they guide how we communicate, act, and work together:
- Connect: It's the people that make the journey special
- Extend a hand: Be there for customers and one another
- Make an impact: Spend your time where it'll matter most
- Succeed together: We accomplish more as a team
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Crunchtime Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
To support the happiness, health, and well-being of our team, Crunchtime offers medical, vision, and dental coverage, as well as paid parental leave. We also offer a retirement program, flexible vacation days, fitness reimbursements, and L&D stipend.
