Wise is a global technology company, building the best way to move and manage the world’s money.
Min fees. Max ease. Full speed.
Whether people and businesses are sending money to another country, spending abroad, or making and receiving international payments, Wise is on a mission to make their lives easier and save them money.
As part of our team, you will be helping us create an entirely new network for the world's money.
For everyone, everywhere.
More about our mission and what we offer.
Job DescriptionWe are seeking a strategic Recruiting Manager to spearhead our high-volume Servicing and Operations hiring as we rapidly scale our presence in São Paulo and across the Americas. In this role, you will lead a dedicated team of recruiters, leveraging data-driven insights and process automation to maintain a high-performance hiring culture that meets our aggressive expansion targets. As a key partner to regional leadership, you will balance operational excellence with our unique collaborative culture, ensuring we attract top-tier talent at scale while delivering an exceptional candidate experience.
Key Responsibilities
Operational Leadership: Drive the recruitment strategy for high-volume Servicing and Operations roles in São Paulo, ensuring alignment with our aggressive regional expansion goals.
Team Management: Lead, develop, and coach a team of recruitment professionals, fostering a culture of accountability, ownership, and continuous professional growth.
Strategic Advisory: Meet weekly with Operations Department Heads to analyze pipeline health, provide real-time market insights, and adjust hiring sequences based on shifting capacity demands.
Process Engineering: Build and scale robust recruitment workflows, prioritizing automation and AI-driven tools to handle high-volume applications without sacrificing candidate quality.
Performance Culture: Work with global peers to standardize a high-performance hiring culture, ensuring your team consistently meets and exceeds time-to-fill and quality-of-hire benchmarks.
DEI Advocacy: Role-model DEI best practices, ensuring diversity is embedded into every stage of the high-volume sourcing and selection process.
Regional Presence: Act as a brand ambassador for Wise in the São Paulo ecosystem, participating in local events to drive talent attraction and community engagement.
Proven Leadership: Experience leading, mentoring, and developing recruitment teams in a fast-paced corporate or agency environment.
Direct experience managing a team of recruiters or talent coordinators, with a focus on coaching and performance management.
High-Volume Expertise: A proven track record of managing end-to-end recruitment cycles within Operations, Customer Service, or Shared Services environments.
Operational Efficiency: Demonstrated ability to optimize hiring workflows, with a history of reducing Time-to-Hire by through automation or process redesign.
Data-Driven Decision Making: Proficiency in maintaining data accuracy within an ATS and the ability to leverage metrics to influence stakeholder decisions.
Stakeholder Partnership: Experience partnering with Director level stakeholders to manage complex headcount forecasts and capacity planning.
DEI Commitment: A measurable history of improving candidate pipeline diversity and implementing unbiased selection processes.
Language & Location: Professional fluency in both English and Portuguese is required to support the São Paulo hub and regional leadership
Benefits:
- 💰 Salary range for this role is between 23.300BRL and 34.400BRL
- 🚀 RSU’s in a rapidly growing company
- 💻 Flexible working model – During the first six months, you’ll be in office most days of the week to become fully immersed in Wise’s culture and ways of working. After the initial period, you’ll be in office at least 3 days per week.
- 💪 An annual self-development budget
- 🩺 Health and dental allowance for you and your dependents
- 💝 Company-paid: Life Insurance, and an EAP program
- ☀️ Paid time off: 30 days vacation + 3 “Me” days + 1 volunteer day, annually
- 🏝️ A paid 6-week sabbatical leave after four years
- 👶🏼 18-weeks of paid parental leave, after a year with us and child care assistance
- 🚌 Transportation vouchers
- 🍕 Food (708 BRL per month) and Meal (1,166 BRL per month) vouchers
- 🏋️ TotalPass access to 3,500 gyms and studios throughout Brazil
For everyone, everywhere. We're people building money without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive.
We're proud to have a truly international team, and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what it's like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
What the Team is Saying
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What We Do
Wise is a global technology company, building the best way to move and manage the world's money. With Wise Account and Wise Business, people and businesses can hold 40 currencies, move money between countries and spend money abroad. Large companies and banks use Wise technology too; an entirely new network for the world's money. Launched in 2011, Wise is one of the world’s fastest growing, profitable tech companies. In fiscal year 2025, Wise supported around 15.6 million people and businesses, processing over $185 billion in cross-border transactions and saving customers around $2.6 billion.
Why Work With Us
We’re truly global in who we are, how we work, and how we build. Everything we do is centred around creating a world of money that’s fast, easy, fair. And open to all. Everyone who works here owns a piece of Wise, from the work they do, to the stock they hold.
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Wise Offices
Hybrid Workspace
Employees engage in a combination of remote and on-site work.
We expect new joiners in the office most days to build connections and learn from colleagues for their first six months. After that, most Wisers split their working week between the office and home, typically coming in at least 12 times a month.
