The Role
Provide administrative and telephone support for recruiting: screen and verify employment for driver applicants, answer candidate hotline calls, assist recruiters with reports and outreach, maintain ATS records, support projects and perform other recruiting administrative tasks.
Summary Generated by Built In
Job Summary & Responsibilities
The Recruiting Coordinator will work with Recruiters and be the first point of contact for candidates. As part of a fast-paced team, they will support day-to-day recruiting operations. They will provide administrative and telephone support to include tier one hiring inquiries, general questions, obtain employment verifications, and perform administrative duties for the recruiting area. They will gather pertinent information and keep appropriate parties advised of the status while communicating effectively during the process.
Responsibilities:
Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:
Carrying out the Company's organizational values and operating in accordance with applicable laws, regulations, and Company policies are required functions. Essential and other important responsibilities and duties may include, but are not limited to, the following:
- Process and review employment verifications for driver applicants.
- Provide excellent customer experience when answering hotline calls. Facilitate escalation and completion of high-priority tasks.
- Assist Recruiters in running initial reports, making attempting contact phone calls, and providing backup support as needed. Create and maintain accurate records and documentation in the company's applicant tracking system.
- Support Recruiting Admin in assisting with miscellaneous projects and administrative tasks as needed.
- Perform other job-related duties and special projects as required.
Job Requirements/Minimum Qualifications:
Education: High School Diploma/GED or equivalent work experience
Course(s) of Study: Prefer college graduate for career progression opportunities
Education: High School Diploma/GED or equivalent work experience
Course(s) of Study: Prefer college graduate for career progression opportunities
Experience: 1 - 2 years
Type of Experience: Experience with customer service and high call volumes
Type of Experience: Experience with customer service and high call volumes
Required Knowledge, Skills, and Abilities:
- Must be able to commit to Ruan's value statement by acting with integrity in everything we do.
- Must be able to meet behavioral expectations and perform in alignment with our guiding principles: safety, people, customer, performance, and continuous improvement.
- Must have strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access). Demonstrated ability to effectively organize and prioritize workload in a fast paced, multi-task environment. Must have strong verbal and written communication and the ability to effectively communicate with diverse groups of people. Requires willingness to learn and develop skills in the Human Resource field. Must have experience or capability and willingness to learn recruiting roadblocks and challenges. Must be professional, credible, and articulate.
Benefits:
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.
Ruan provides benefits which include: Medical, Dental, Vision, Disability, Life, as well as 401k and Paid Time Off.
Skills Required
- High School Diploma or GED or equivalent work experience
- College degree (preferred for career progression)
- 1-2 years experience with customer service and high call volumes
- Experience using an Applicant Tracking System and maintaining accurate records
- Strong computer skills including MS Office Suite (Word, Excel, PowerPoint, Access)
- Strong verbal and written communication skills and ability to communicate with diverse groups
- Ability to effectively organize and prioritize workload in a fast-paced, multi-task environment
- Willingness to learn and develop skills in the Human Resources field
- Professional, credible, and articulate demeanor
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The Company
What We Do
About Ruan Founded in 1932, Ruan is a family-owned transportation company providing Dedicated Contract Transportation, Managed Transportation, Value-added Warehousing, and Brokerage Support Services. With more than 90 years of transportation and logistics experience, Ruan is one of the top 10 privately owned transportation service companies in the country. The company operates in 48 states and has more than 300 locations nationwide.
