Persona helps companies of all sizes verify individuals and businesses and automate any identity-related use case.
The Role
About Persona
Persona is the configurable identity platform built for businesses in a digital-first world. Verifying individuals and organizations is harder — but more important — than ever, with AI enabling fraudsters to launch sophisticated accounts at scale and regulations evolving rapidly.
We’ve built Persona to support practically every use case and industry — that’s why we’re able to serve a wide range of leading companies. For example, Coursera uses Persona to ensure the right person is earning each degree. Meanwhile, OpenAI relies on Persona to keep bad actors out, protecting one of the world’s most powerful AI platforms from large-scale abuse in a time when AI is reshaping the way we work and live.
We believe that making the internet safer and more human requires a team that reflects the diverse, global nature of the people we aim to serve. We’re growing rapidly and looking for exceptional people to join us.
About the role
We're growing fast and need great people to help us scale! We're looking for a recruiting coordinator who knows how to move quickly and loves creating amazing experiences for candidates. You’ll be the backbone of our recruiting team - from spearheading interview coordination and onsite visits, to ensuring every candidate interaction is thoughtful and well-organized. You'll join a team where people care a lot about each other, and are determined to help you build a successful career. You'll be instrumental in this next phase of company growth, helping us in our mission to make the internet a safer place. Whether you’ve done recruiting before or are looking to kickstart your career in tech, this is an incredibly unique opportunity to see exactly how hyper-growth companies are built.
This role is based in our San Francisco office, with in-office days required from Tuesday to Thursday and occasional Monday or Friday presence for in-person interviews. Relocation assistance is available for anyone located outside the San Francisco Bay Area.
What you'll do at Persona
- Interview coordination. You’ll play a huge role in scaling our team, and driving successful interviews across 40+ roles. You’ll collaborate with nearly half of the company and build relationships with candidates and future Personerds!
- Influence process. If you can picture it, go build it! You’ll have unique access to senior mentorship and support, taking your own initiatives and driving them to the finish.
- Additional projects. We’re still a startup, and your day to day will vary as we grow the team and our brand. As we grow the team and our brand, you’ll have the opportunity to take on projects across the company - from creating content, supporting interviewer training, managing key initiatives, or contributing to university recruiting efforts.
What you'll bring to Persona
- You thrive in a fast-paced environment—skilled at balancing multiple priorities
- Sharp attention to detail—nothing slips past you
- You create a warm, professional experience—puts candidates at ease while leaving a lasting impression
- A knack for problem-solving - you spot challenges early and are open to trying creative ways to solve them
- You are a natural relationship builder—candidates and hiring teams will enjoy working with you because you make things easy for them
- Adaptable and hands-on—you’re ready to join us and get things done!
Why Persona
- Strong growth trajectory - We've built one of the most successful companies of our size and stage. Since our founding in 2018, we’ve always been growing thoughtfully, and have never had to do layoffs.
- Career development - As we scale rapidly, you'll grow your expertise recruiting exceptional talent across diverse teams and departments, building your reputation for quality hiring while expanding your business impact. You’ll sharpen your recruiting skills from some of the most skilled recruiters in the industry (made up of alumni from Coursera, Tesla, Fast, and Kleiner Perkins).
- Outstanding benefits - Unlimited PTO/sick leave, quarterly mental health days, delicious catered meals, 401K contribution, company-wide end-of-year shutdown (+ many more!).
- Amazing culture - SF-based team is close-knit, with quarterly offsites and flexible hybrid work schedule. We’re honored to be recognized as one of Inc’s Best Workplaces, and Fortune’s Best Medium Workplaces (#14).
Compensation & equity
This salary range is the estimated base salary range. Base salaries are just one component of the total compensation package and are determined by a number of factors such as years of experience, expertise, qualifications and more. In addition to base salary, we offer competitive equity packages that play a big part in recognizing you for the huge impact you will have on helping us achieve our mission. Please note, the salary range is a guideline based on market data for roles located in the San Francisco Bay Area, and may vary depending on location. Salary ranges are subject to change without notice.
Benefits and perks
Persona offers a wide range of thoughtful and inclusive benefits for this role, including medical, dental, and vision, 3% 401(k) contribution, unlimited PTO, quarterly mental health days, family planning benefits, professional development stipends, wellness benefits, unlimited paid time off, among others. While we believe competitive compensation and benefits are a critical aspect of you deciding to join us, we do hope you consider why our core values and culture are right for you. If you’d like to better understand what it’s like working at Persona, feel free to check out our reviews on Glassdoor.
Diversity, equity, inclusion and belonging
At Persona, we strive to put diversity and inclusion at the forefront of everything we do, reflecting our core values. Our DEIB Employee Resource Group seeks to build a diverse and inclusive team that fosters an environment where each Personerd feels empowered to bring their unique differences to work and achieve their full innovative potential. Our hope is that by fostering such an environment, we strengthen our business and relationships by putting people first.
We strive to promote a culture that celebrates diversity and inclusiveness regardless of, but not limited to, race, gender, sexual orientation, family status, religion, ethnicity, national origin, physical disability, veteran status, or age.
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The Company
What We Do
Persona helps businesses manage KYC/AML/KYB programs, fight fraud, and build trust by automating any identity-related use case with our flexible identity infrastructure. For example, we help Branch automate their KYC process and Coursera verify learners’ identities before delivering course credentials.
Beyond securely collecting and verifying user information such as PII, government IDs, and biometric selfies, our platform also provides flexible case review and orchestration tools to help businesses streamline and automate their identity operations — from setting custom rules to ingesting third-party data and triggering external actions.
Why Work With Us
Persona's a leader in identity verification, offering unmatched flexibility to meet diverse business needs. With customizable building blocks, our product adapts to various industries, use cases, and risk levels. Our core value of having a People-first culture thrives on new perspectives that enrich the workplace and support our mission and value.
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