Recruitment Coordinator

Reposted 14 Days Ago
Be an Early Applicant
2 Locations
In-Office or Remote
49K-66K Annually
Junior
Food • Gaming • Travel • Hospitality
The Role
Manage full-cycle recruitment for Hard Rock Hotel & Casino Ottawa: source candidates, partner with hiring managers, screen and interview, use ATS/HRIS, run hiring events, mentor staff, and ensure timely onboarding of guest-service focused hires.
Summary Generated by Built In

Our team members are the key to our company’s success, and their health and well-being, as well as that of their families, is very important to us. We offer a comprehensive benefits package that allows our team members stay healthy, plan for their future and maintain a healthy work-life balance. Benefits may vary with employment status.  To see our fill list of Team Member Benefits please visit our career site: www.gotoworkhappy.com/benefits

Job Description:

Company: Hard Rock Ottawa Hotel & Casino
Location: Ottawa, Ontario
Job Type: Full Time, Permanent
Is this a current vacancy? Yes, this is an existing open position.
Compensation: CAD 49,000- CAD 66,000/ Yr.

License Requirements: AGCO License (Alcohol Gaming Commission Ontario)
 

OVERVIEW:

The Recruitment Coordinator plays a key role in supporting the full-cycle recruitment process by delivering efficient, organized, and candidate-focused administrative support. This position is responsible for coordinating interviews, managing candidate communications, maintaining recruitment systems and records, posting job opportunities, and facilitating pre-employment processes. The Recruitment Coordinator works closely with hiring managers, candidates, and Human Resources team members to ensure a seamless recruitment experience while supporting the organization's talent acquisition goals. Success in this role requires strong organizational skills, attention to detail, discretion with confidential information, and the ability to manage multiple priorities in a fast-paced environment.

REPONSIBILITIES:

  • Determine best sourcing strategies and resources to drive applicant traffic. Develop new, creative recruiting ideas to successfully find talent and place qualified job applicants into existing openings. 

  • Partner with property leadership to ensure understanding of positions, recruitment needs, and objectives and properly address challenges. 

  • Ensure relationships with community partners and local schools and other recruiting sources are effective and properly cultivated. 

  • Remain current with latest recruiting tools, such as social media and candidate retention management capabilities. 

  • Stay abreast of property initiatives in order to anticipate and plan recruitment needs and timelines. 

  • Conduct regular follow-up with hiring managers to determine the effectiveness of recruiting efforts and proceed accordingly. 

  • Screen and interview candidates and perform reference checks as necessary. 

  • Act to ensure requisitions are filled in an expeditious manner with top tier, guest service driven candidates. 

  • Ensure all processes are streamlined, allowing for the shortest amount of time from the requisition approval to orientation date. 

  • Serve as super user of companywide Applicant Tracking System; assessment system; and any other recruitment strategy tools assigned. 

  • Serve as a mentor to staff and share expertise in order to problem solve and provide leadership with difficult recruiting challenges. 

  • Maintain a high level of knowledge of Company benefits programs in order to properly leverage such and attract high-caliber candidates. 

  • Organize and plan hiring events and job shadowing programs. 

  • Perform other duties as assigned. 

  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities, playing a critical role in the achievement of organizational goals. 

EXPIERENCE, EDUCATION, QUALIFICATIONS:

  • Must be computer literate with proficiency in Microsoft Office Word and Excel required; PowerPoint and Publisher preferred.

  • Proven ability to engage and influence all levels of the organization, and to establish credibility and respect of employees, peers, managers, and leaders.

  •  Self-motivated and able to work under limited supervision.

  •  Ability to maintain confidentiality and exercise a high level of discretion.

  • Ability to deliver a service level which creates an atmosphere that makes our guests want to return, giving each guest a positive, memorable entertainment experience.

  • Commitment to routinely go above and beyond in the accomplishment of position responsibilities in an effort to play a role in the achievement of organizational goals.

  • Must present an image of excitement, enthusiasm, and outgoing personality, while being able to project a professional demeanor.

  • Creative problem solving abilities.

  • Excellent communication (verbal and written) skills.

  • Ability to interact with a diverse team of individuals.

  • Superior organizational and time management skills.

  • Excellent analytical and planning skills.

  • Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

  • Ability to write reports, business correspondence, and procedure manuals.

  • Ability to effectively present information and respond to questions from management, team members, outside agencies, etc

  • At least 1-2 years of previous experience in Recruitment or Human Resources required.

  • Experience working with an Applicant Tracking System, preferably  Workday.

  • Experience working with a HRIS System, preferably Infinium and Workday.

  • Bachelor’s degree or college diploma in a related field is preferred

  • Must be able to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO).

  • Previous hospitality, hotel or casino experience highly preferred, particularly in recruitment or human resources.

  • Ability to travel (10-15%) and work flexible schedules, including nights, weekends and holidays is required.

  •  Fluency in English: additional languages (French) preferred.

PHYSICAL DEMANDS

  • Ability to stand and sit for extended periods of time.
  • While performing the duties of this job, the employee is frequently required to stand; walk; use hands to handle, or feel; reach with hands and arms, talk or hear; and taste or smell. The employee must frequently lift and/or move 25 pounds or more.
  • The Casino environment is hectic, fast-paced and often crowded and noisy. May be exposed to casino related environmental factors including, but not limited to excessive noise and constant exposure to general public. 

WORKING CONDITIONS:

Duties and responsibilities are typically performed in a highly regulated and controlled environment, but there will be times when you will need to be on the Casino Floor to complete job functions as outlined or pass through this area. On the Casino Floor, you may be exposed to casino-related environmental factors including, but not limited to, excessive noise.

CLOSING:

Hard Rock International is an equal opportunity employer. We live our motto LOVE ALL – SERVE ALL, and strive to foster an inclusive workplace culture for every team member. We are committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. Please contact Human Resources at [email protected] if you require accommodation at any time throughout the hire process.

We thank all candidates for their interest, however, only those being considered for an interview will be contacted.

Skills Required

  • 1-2 years previous experience in Recruitment or Human Resources
  • Experience working with an Applicant Tracking System
  • Experience with ICIMS and Workday (preferred ATS experience)
  • Experience working with a HRIS system
  • Experience with Infinium and Workday (preferred HRIS experience)
  • Bachelor's degree or college diploma in a related field
  • Ability to obtain a Cat 2 license with the Alcohol and Gaming Commission of Ontario (AGCO)
  • Previous hospitality, hotel or casino recruitment or HR experience
  • Ability to travel 10-15% and work flexible schedules including nights, weekends and holidays
  • Fluency in English
  • French language skills
  • Proficiency in Microsoft Word and Excel
  • Proficiency in Microsoft PowerPoint and Publisher
  • Excellent verbal and written communication skills
  • Ability to maintain confidentiality and exercise discretion
  • Superior organizational and time management skills

Seminole Hard Rock Entertainment, Inc. Compensation & Benefits Highlights

The following summarizes recurring compensation and benefits themes identified from responses generated by popular LLMs to common candidate questions about Seminole Hard Rock Entertainment, Inc. and has not been reviewed or approved by Seminole Hard Rock Entertainment, Inc..

  • Pay Growth & Progression The company implemented substantial wage increases across many job classifications and highlights periodic raises tied to evaluations. Feedback suggests these structural pay actions have lifted base rates for a broad segment of roles.
  • Healthcare Strength Competitive medical, dental, and vision coverage is paired with wellness programs and tax-advantaged accounts to support team members and their families. These offerings indicate a focus on health and wellbeing beyond basic coverage.
  • Wellbeing & Lifestyle Benefits Free shift meals, broad brand discounts, tuition reimbursement, and development programs expand total rewards beyond base pay. Weekly pay, recognition efforts, and commuter assistance at many sites further bolster everyday value.

Seminole Hard Rock Entertainment, Inc. Insights

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The Company
20,000 Employees
Year Founded: 2004

What We Do

Seminole Hard Rock Entertainment, Inc. is a global leader in the gaming and hospitality industry, owning and operating a portfolio of luxury casino hotels and entertainment venues. The company provides a wide array of services, including world-class gambling, upscale lodging, fine dining, and premier convention spaces, focusing on delivering extraordinary guest experiences through its diverse locations and the iconic Hard Rock brand.

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